<div class="content-intro">WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</div>OVERVIEW The Senior Retail Operations Manager is responsible for driving operational excellence across one of ALO’s most strategic and high-growth markets. This role ensures that ALO’s global retail strategies and operating models are effectively translated and scaled within market, while also building and developing localized operations tailored to the unique dynamics of the local retail landscape. Given the scale, pace, and complexity of the market, this leader will play a critical role not only in executing global frameworks but also in shaping and evolving them. This role will leverage deep knowledge of ANZ retail operations, consumer behavior, and market-specific requirements to evolve processes, tools, and ways of working that can also help shape future broader global practices. Operating with a servant mentality towards the field, this role partners closely with Global Retail Operations and market leadership to ensure tools, processes, and systems work seamlessly in-store. This leader will build strong peer-level partnerships with local and global cross-functional teams, including Logistics, Asset Protection, Planning & Allocation, and Marketing, enabling fast, informed, and autonomous decision-making within the region. This role requires strong decision quality: knowing when to localize, when to innovate, when to align with global standards, and when to escalate. RESPONSIBILITIES <ul> <li> <ul> <li>Translate and scale global retail operating models into effective, high-performing execution across Australia and eventually New Zealand.</li> <li>Conduct impact and gap assessments against global systems, processes, and tools to identify required local adaptations.</li> <li>Where required, design and develop market-specific operational processes and solutions that reflect local consumer expectations, regulatory requirements, and retail ecosystem nuances.</li> <li>Partner with Global Retail Operations to co-develop new operating models, processes, and technology enhancements, using ANZ as a key innovation and test market.</li> <li>Leverage field feedback, business objectives, and data-driven insights to continuously improve operational efficiency, productivity, and scalability.</li> <li>Manage cross-functional critical path milestones for new store openings and new format, ensuring operational readiness for day-one success.</li> <li>Partner with local logistics providers and HQ Supply Chain teams to build optimized fulfillment and inventory flow models tailored to ANZ’s retail infrastructure.</li> </ul> <ul> <li>Ensure operational models support a variety of store formats, including high-traffic malls, premium locations, and pop ups.</li> <li>Support NSO planning and coordination to ensure operational excellence at launch.</li> <li>Ensure learning content, policies and procedures are relevant and maintained in alignment with local practices. </li> <li>Lead end-to-end execution of global and locally developed initiatives within ANZ, ensuring seamless operational integration.</li> </ul> <ul> <li>Act as a key market for piloting and refining new initiatives, process

Senior Retail Operations Manager

Job Description