Strategic Account Manager, Healthcare
Job Description
<h2><strong>Diverse experiences. A shared passion.</strong></h2> <p>At Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare provider level.</p> <h3><strong>Strategic Account Manager</strong></h3> <p><span data-contrast="auto">We are seeking a Strategic Account Manager to be the primary advocate for our healthcare provider partners, guiding them along a path to success and engaging resources across Annexus Health to accelerate the expansion of our technology and services within each healthcare organization.</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559740":276}"> </span></p> <p><span data-contrast="auto">The ideal candidate is passionate about providing an exceptional experience for every customer and is motivated by shared success. They are driven and innovative in using their customer relationship management and strategic leadership skills to help Annexus Health achieve our goal of being a trusted and valued partner for our customers, and they are equally comfortable creating and evaluating strategic plans as they are executing individual action items and details.</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559740":276}"> </span></p> <p><span data-contrast="auto">In this SAM role, you will own the post-sales relationship and experience between Annexus Health and our healthcare provider customers, driving value realization and return on investment. You will need to align Annexus Health corporate priorities with customer needs, collaborating with the correct internal resources and working closely with them to ensure customer needs are met.</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559740":276}"> </span></p> <p><span data-contrast="auto">The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy and medical benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as you help us advance health equity on a global scale!</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559740":276}"> </span></p> <p><strong>What You Will Do:</strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Be accountable as a single point of contact and escalation to track cross-department, cross-process, or cross-site issues, and lead closure through coordination of appropriate resources (both internal/external)</span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559740":276}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Own client satisfaction and drive contract renewals of increasing size, including working with our Commercial Sales team for additional Annexus Health offering.</span><span data-ccp-props="{"134233117":false,