Implementation Architect

<p><strong>Implementation Architect</strong></p> <p><strong>Location: Bengaluru/Coimbatore</strong></p> <p><strong>About AppViewX:</strong> </p> <p>AppViewX is the only machine and agent identity security company built for the AI and quantum era, bringing together discovery, automation, control, and intelligence. The AVX Platform helps enterprises reduce risk by providing complete visibility and governance over every machine and AI agent identity, automating their lifecycle, controlling their access, and proving compliance at the speed business demands. Trusted by global enterprises across financial services, healthcare, and technology, AppViewX is recognized as a leader in the IDC 2026 MarketScape for Certificate Lifecycle Management and KuppingerCole’s 2025 Non-Human Identity Management Leadership Compass. For more information, users can visit appviewx.com. </p> <p><strong>Our Values</strong></p> <p>Our values define how we work, make decisions, and deliver for our customers and each other. Some reflect strengths deeply engrained in how we work. Others represent the standards we are committed to building together.</p> <ul> <li><strong>We Do What We Say:</strong> We own our commitments, communicate honestly about progress, and measure success by results, not activity.</li> <li><strong>We Are Trusted Experts:</strong> We continuously build our expertise, offer candid guidance, and focus on the outcomes our customers and colleagues need.</li> <li><strong>We Raise the Bar:</strong> We stay curious, challenge the status quo, take smart risks, and turn better ideas into meaningful results.</li> <li><strong>We Win Together:</strong> We share information, debate openly, commit together, and recognize that our success is connected to the success of our customers and teammates.</li> </ul> <p>If these values reflect how you want to work and contribute, you will find an opportunity to make a meaningful impact at AppViewX.</p> <p><strong>What will you be responsible for?</strong></p> <p>Customer Success Implementation Architects play a key role in driving Customer onboarding, Solutioning and ongoing adoption and usage of AppViewX product. You will lead the implementation of AppViewX solutions for automating customer IT Network infrastructure and Public Key Infrastructure. You will combine your deep technical knowledge with an understanding of customer business objectives /challenges help customers maximize the value of AppViewX products. You will work in the Customer Success team looking at opportunities to automate service offerings around different AppViewX products, tools and processes.</p> <p><strong>Onboarding</strong></p> <ul> <li>Working with our Customer Success Managers and Customer Success Design Architects, implement AppViewX technology to solve specific business challenges for our new customers</li> <li>Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly.</li> </ul> <p><strong>Adoption and Value Quantification</strong></p> <ul> <li>Working with our Customer Success Managers and Customer Success Design Architects, implement additional AppViewX technology to solve specific business challenges for our new customers</li> <li>Act as a trusted technical advisor by assisting customers navigate technical challenges throughout the implementation process.</li> <li>Identify new use cases as part of account growth/renewal strategy</li> </ul> <p><strong>Customer Experience/Engagement</strong></p> <ul> <li>Use your experiences wo