Forward Deployed Engineer
Job Description
<h3>Company Overview</h3> <p>Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.</p> <p>Archera's unique cloud rate insurance products and free FinOps platform enable teams to accurately predict and plan infrastructure growth, maximize commitment-based savings, and hedge against market demands and evolving cloud service provider offerings. Archera works closely with AWS, Microsoft Azure, and Google Cloud, along with a broad partner ecosystem, to help customers execute financially prudent cloud strategies.</p> <h3>Position Overview</h3> <p>As a Forward Deployed Engineer, you sit where Archera's platform meets the field. This is an engineering role: you will write code, build integrations against partner and hyperscaler APIs, and own what you ship. You will also be the most technical person in the room with a distributor's engineering team, an AWS or Microsoft field counterpart, or a customer's Director of Cloud — explaining what Archera does at a deeper technical level, how other customers have successfully used Archera, and why the numbers hold. Both halves are the job.</p> <p>You will report to the Senior Director of Field Engineering & GTM Enablement and work across the full deal cycle: technical discovery and commitment modeling on an enterprise pursuit one week, integration delivery or a production escalation the next. You will partner closely with Technical Account Management, Partner Development, Alliances, Marketing, Product, and Engineering. Commitment purchases and exchanges stay with Platform Operations — you set and validate the strategy. Long-term hardening and the roadmap stay with Product and Engineering — you incubate, they productize. This role is remote within the United States, with light travel.</p> <h3>Key Responsibilities</h3> <ul> <li>Act as the technical owner on your engagements, from scoping a loosely defined problem through to something running in production.</li> <li>Build integrations and prototypes against partner and hyperscaler APIs — time-boxed MVPs, microapps, and proofs of concept that prove an idea in front of a partner or customer, then hand validated work to Product and Engineering.</li> <li>Model and defend commitment strategy against live cloud usage — reservations, savings plans, Guaranteed Commitment (GRI) economics, exchange strategy, and fleet modernization — grounded in platform data you verified yourself and presented to Director- and VP-level stakeholders.</li> <li>Take on the hardest technical problems that reach the field: complex onboarding, permissions and RBAC, billing-data integrity, and production escalations. That includes debugging live integrations directly with partner and hyperscaler engineering teams and driving fixes to closure.</li> <li>Serve as the technical overlay on large enterprise and partner pursuits, owning the technical conversation alongside Sales, Partner Development, and Alliances — including hyperscaler co-sell motions such as Azure IP Co-Sell and MACC positioning. You will influence revenue without carrying a quota.</li> <li>Close the loop with Product and Engineering: reproduce issues, isolate root cause, file and manage tickets, and distill market feedback into evidence-backed patterns and prioritized feature requests.</li> <li>Own technical documentation — analyze it for gaps, verify it against actual platform behavior, and give GTM Enablement and Marketing the source material for partner and seller training and certification.</li> </ul> <h3>Qualifications</h3> <ul> <li>8+ years in hands-on technical roles that include sign