ArcGIS Systems Administrator (Top Secret Clearance Required)
Job Description
<p>Ardent is seeking an ArcGIS Systems Administrator to join our team!</p> <p><strong>***Salary Range from $150k to $210k + Sign-on Bonus***</strong></p> <p>This is a full-time, on-site position in Washington, DC - candidates must currently hold an active <strong>TOP SECRET Clearance</strong>.</p> <hr> <p><span style="text-decoration: underline;"><strong>Position Description:</strong></span></p> <p>Ardent is seeking an experienced ArcGIS Systems Administrator to support the migration, installation, configuration, security, and day-to-day administration of an Esri ArcGIS Enterprise Microsoft Azure environment with the FBI. This role ensures the GIS platform remains stable, secure, and highly available for mission-critical geospatial operations, and serves as the primary point of contact for system-level GIS support.</p> <p><span style="text-decoration: underline;"><strong>Responsibilities and Duties:</strong></span></p> <ul> <li>Perform and lead Windows Server 2025 upgrade; Azure Application Gateway v2 upgrade; ArcGIS Enterprise upgrade, O&M troubleshoot and technical issue resolution; recurring OS and security patches.</li> <li>Configure and maintain federated server sites and hosting servers, and support integration with relational databases such as SQL Server, Oracle, or PostgreSQL.</li> <li>Install, configure, and maintain ArcGIS Enterprise components, including Portal for ArcGIS, ArcGIS Server, ArcGIS Data Store, and Web Adaptor, across development, test, and production environments.</li> <li>Administer enterprise and file geodatabases, including schema management, versioning, replication, and performance tuning.</li> <li>Manage user accounts, roles, groups, and security permissions within ArcGIS Enterprise, Portal, and ArcGIS Online.</li> <li>Monitor system health and performance, troubleshoot service outages and errors, and apply patches, upgrades, and security updates.</li> <li>Implement and maintain backup, disaster recovery, and business continuity procedures for the GIS environment.</li> <li>Administer software licensing and support deployment of ArcGIS Pro and related Esri applications to end users.</li> <li>Collaborate with cartographers, analysts, and IT staff to support geospatial data workflows and resolve system-level issues.</li> <li>Document system configurations, standard operating procedures, and change management activities.</li> <li>Support platform and version migrations, such as ArcGIS Server or Portal upgrades and infrastructure or data migrations, as needed.</li> </ul> <p><span style="text-decoration: underline;"><strong>Requirements:</strong></span></p> <ul> <li>Active Top Secret clearance is required, along with a willingness to undergo a Counterintelligence (CI) polygraph within three (3) months of hire.</li> <li>Minimum of 5 years of experience administering Esri ArcGIS Enterprise systems (ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store) in a production environment.</li> <li>Bachelor’s degree in GIS, computer science, information technology, or a related field; Veteran’s equivalent experience may be considered in lieu of a degree.</li> <li>Strong working knowledge of enterprise geodatabase administration (SDE) and relational database platforms such as SQL Server, Oracle, or PostgreSQL.</li> <li>Experience administering Windows Server and/or Linux server environments in support of enterprise applications.</li> <li>Familiarity with ArcGIS Pro, ArcGIS Online, and the broader Esri technology stack.</li> <li>Understanding of GIS security best practices, including user/role management, aut