Cloud Network Engineer
Job Description
<p>Ardent is seeking a Cloud Network Engineer to join our team. </p> <p>This is a remote position.</p> <p><strong><u>Position Description:</u></strong></p> <p>Ardent is seeking a Cloud Network Engineer to design, support, and optimize secure network connectivity across cloud, hybrid, on-premises, and legacy environments. The engineer will troubleshoot complex network and integration issues, monitor performance and availability, support approved infrastructure changes, and maintain accurate technical documentation and operational reporting.</p> <p><strong><span style="text-decoration: underline;">Responsibilities and Duties:</span></strong></p> <ul> <li>Design, implement, configure, maintain, and troubleshoot authorized network connectivity across cloud, hybrid, on-premises, and mainframe-connected environments, including routing, switching, segmentation, DNS, load balancing, security groups, firewalls, virtual networks, and approved gateway services.</li> <li>Monitor and analyze network health, latency, throughput, availability, utilization, packet loss, errors, and integration performance; identify emerging capacity or reliability risks and coordinate preventive or corrective action.</li> <li>Maintain current network diagrams, inventories, address and routing information, configurations, interface dependencies, monitoring thresholds, support procedures, and evidence in Government-approved repositories and ticketing systems.</li> <li>Investigate and resolve network incidents and service requests; isolate faults across application, infrastructure, gateway, cloud-service, and legacy boundaries; restore service when authorized or coordinate timely escalation.</li> <li>Support resilient and secure bidirectional connectivity, data synchronization, and hybrid monitoring behind the Cloud Service Gateway while applying least privilege, separation of duties, and approved configuration standards.</li> <li>Plan and support approved network and integration changes through Government change-control procedures, including impact analysis, testing, implementation evidence, rollback planning, validation, and CAB support.</li> <li>Prepare accurate monthly hybrid integration, connectivity, availability, capacity, incident, and change-management reporting inputs, including SLA performance, breaches, root causes, trends, risks, and corrective actions.</li> </ul> <p><span style="text-decoration: underline;"><strong>Requirements:</strong></span></p> <ul> <li data-section-id="k71wlj" data-start="268" data-end="452">Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and relevant professional experience.</li> <li data-section-id="k71wlj" data-start="268" data-end="452">Minimum of 5 years of relevant professional experience in network engineering, cloud networking, infrastructure engineering, or a closely related technical field.</li> <li data-section-id="1m89ffo" data-start="453" data-end="621">Demonstrated experience designing, configuring, maintaining, and troubleshooting enterprise network infrastructure across cloud, hybrid, and on-premises environments.</li> <li data-section-id="1oztz9j" data-start="622" data-end="794">Strong knowledge of routing, switching, TCP/IP, DNS, network segmentation, firewalls, load balancing, virtual networks, security groups, and network gateway technologies.</li> <li data-section-id="44y09i" data-start="795" data-end="985">Experience supporting cloud networking environments such as AWS, Microsoft Azure, or comparable cloud platforms, including connectivity between cloud and legacy/on-premises infrastructure.</li&g