Tier 3 System Administrator Lead
Job Description
<p>Ardent is seeking a <span class="NormalTextRun SCXW34007524 BCX0">Tier 3 System Administrator </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW34007524 BCX0">Lead</span> to join our team. </p> <p>This is an on-site position in Washington, D.C.</p> <p><strong><u>Position Description:</u></strong></p> <p><span class="TextRun SCXW43656575 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW43656575 BCX0">Ardent is seeking a Tier 3 System Administrator </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW43656575 BCX0">Lead</span><span class="NormalTextRun SCXW43656575 BCX0"> to support the United States Holocaust Memorial Museum (USHMM) a<span class="TextRun SCXW96608960 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW96608960 BCX0">nd the technology foundation behind its historically important mission.</span></span>. Reliable systems, storage, backup, and cloud services are essential to the Museum’s work preserving Holocaust history, supporting education, and serving the public. The Tier 3 System Administrator Lead will </span><span class="NormalTextRun SCXW43656575 BCX0">be responsible for</span><span class="NormalTextRun SCXW43656575 BCX0"> the end-to-end operational integrity, availability, maintenance, and recovery of the Museum’s server ecosystem. The position supports onsite operations to enable 24x7x365 enterprise escalation requirements.</span></span><span class="EOP Selected SCXW43656575 BCX0" data-ccp-props="{}"> </span></p> <p><strong><span style="text-decoration: underline;">Responsibilities and Duties:</span></strong></p> <ul> <li><span data-contrast="auto">Lead administration, monitoring, maintenance, troubleshooting, and recovery for physical, virtual, and cloud-based Windows and Linux servers.</span><span data-ccp-props="{"335559685":360,"335559991":259}"> </span></li> <li><span data-contrast="auto">Perform operating system patching, storage-capacity monitoring, hardware maintenance, critical-service restart and validation, backup verification, SSL certificate renewal, firmware and BIOS updates, and directed vulnerability remediation.</span></li> <li><span data-contrast="auto">Administer and troubleshoot VMware ESXi and vCenter environments, AWS EC2 and related cloud services, Microsoft SQL, MySQL, Oracle, certificate services, and Active Directory infrastructure within the assigned operational scope.</span></li> <li><span data-contrast="auto">Use advanced Linux and Windows administration skills, including shell scripting, to automate repeatable support activities and accelerate diagnosis and recovery.</span></li> <li><span data-contrast="auto">Support AWS operations including Linux EC2 lifecycle management, S3 administration, Route 53 records, VPC routing, Lambda monitoring, CloudWatch monitoring, and approved IAM execution.</span></li> <li><span data-contrast="auto">Deploy physical, virtual, and cloud servers; complete domain joins, IP and DNS registration, security baselines, backup policy association, documentation, and asset tagging.</span></li> <li><span data-contrast="auto">Operate backup, restore, and recovery services using Museum-supported platforms, including daily job review, restoration requests, annual disaster recovery exercises, bare-metal recovery, and runbook validation.</span></li> <li><span data-contrast="auto">Support storage platforms and services, including PowerScale, OneFS, Cohesity, S3, Glacier, Unity, and associated monitoring, ac