Training Specialist

<h2 class="job-title">Training Specialist</h2> <div class="col-xs-12 no-horiz-padding"> <p> </p> <p><span data-contrast="auto">Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Alpharetta, GA, Boise, ID, and Chicago, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Training Specialist will assist the Director of Training in enhancing the competencies of individual employees, which will improve workplace performance in alignment with the company's business goals and objectives by planning and implementing training programs and workshops.</span><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Duties and Responsibilities</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Assist in developing program curricula to achieve instructional objectives for Business Development and Customer Relationships that will prepare employees for the next step of their career path.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Navigate and support both organization-specific and vendor software systems.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Introduce new employees to the company's culture, objectives, and development timeline expectations.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Evaluate employees and identify areas of improvement.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Create reports, track attendance, organize training, and conduct assessments for targeted growth.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Motivate and inspire employees to participate in training programs to enhance their skills and knowledge, leading to further development and growth within the organization.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Evaluate the effectiveness of training programs and workshops through assessments, surveys, and feedback.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Perform load audits to ensure all processes and procedures are followed as instructed and recommend improvement areas.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Maintain accreditation with Armstrong Academy.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Perform other related duties as assigned.</span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Requirements</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li>Minimum of 1–2 years of experience within freight brokerage, transportation, or third-party logistics (3PL) required.</li> <li>Hands-on experience in a brokerage-related function such as Business Development, Account Management, Capacity/Carrier Sales, Operations, or