Starlink Resell Manager

<div class="content-intro"><p><strong>About the Company</strong></p> <div class="x_x_Paragraph x_x_SCXW198602660 x_x_BCX0"> <p><span data-contrast="none">Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. </span></p> <p>With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.</p> <p><span data-contrast="none">Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <p> </p></div><p><strong><span data-contrast="none">About the Role</span></strong></p> <p><span data-contrast="auto">The Starlink Resale Manager is a foundational role within Armada’s Customer Success organization, focused on delivering best-in-class customer success for our growing customer base. </span><span data-ccp-props="{"335559739":160}"> </span></p> <p><span data-contrast="auto">You will serve as a primary operational point of contact for Starlink Reseller accounts, ensuring accurate and timely order processing, fast issue resolution, and consistent communication, while partnering closely with Account Managers, Customer Success Engineers, and Account Executives to support broader account health, retention, and growth. </span><span data-ccp-props="{"335559738":200,"335559739":160}"> <br><br><strong>Location:</strong> Remotely based in the US<br></span><span data-ccp-props="{"335559738":200,"335559739":160}"> </span></p> <p><strong><span data-contrast="none">Key Responsibilities</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <p><strong><span data-contrast="auto">Order Management & Fulfillment</span></strong><span data-ccp-props="{"335559738":200,"335559739":160}"> </span></p> <ul> <li data-leveltext="•" data-font="Aptos" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Serve as the primary point of contact for Starlink Reseller order intake, processing, and status tracking, ensuring accuracy and speed across the ordering lifecycle.</span></li> <li data-leveltext="•" data-font="Aptos" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" da