Solutions Consultant
Job Description
<div class="content-intro"><p><strong style="font-size: 12pt;">About Arkestro</strong></p> <p>Arkestro's Predictive Procurement Platform applies AI, game theory, and behavioral science to enterprise negotiations. It moves teams away from reactive supplier bidding toward data-driven offers that reduce friction and help both buyers and suppliers reach better outcomes faster.</p> <p>Arkestro helps procurement teams influence more enterprise spend and uncover savings that traditional sourcing approaches often leave behind by applying predictive intelligence to how sourcing events are designed and executed.</p> <p>We’re a hyper-growth company looking for people who take ownership and are comfortable working through complexity. This is a tremendous opportunity if you want to do meaningful work and help shape how large enterprises run procurement… Arkestro is a place where you can have a big impact. See Arkestro in action at <a href="http://arkestro.com">arkestro.com</a>.</p></div><p><strong style="font-size: 12pt;">About this Role</strong></p> <p>Our Solutions Consultant (SC) is a key aspect of our sales team, working to ensure our prospects and partners have a strong understanding of the value that the Arkestro platform provides.. Our customer experience and overall success begins with the solution consultants and we strive for a superior experience. The SC works in partnership with an Account Executive to make sure that Arkestro customers understand from their first contact point that they are working with a different type of company and solution. </p> <p>Our SC’s are the type of people that once they find a problem, they cannot let go of that problem until they have found the right solution for the customer. This may require having expert knowledge of what the platform can do, but it may also require the ability to think outside the box and problem solve in new and creative ways. Above all, it requires the ability to understand a customer’s pain points and success factors so that they may craft a solution that meets those needs. Our SC’s favorite words are ‘How?’ and ‘Why?’ as they try to focus their passion for understanding on how and why our prospects do the things the way they do. They learn their business so that they can best articulate how Arkestro will provide them with the solution they need. </p> <p>Working for a Series A startup is not for everyone. It requires a desire to build from the ground up. That is easy to say and harder to do. It requires working within ambiguity, and a selfless dedication to do whatever it takes to make the customer successful. However, the results, if you are the right minded person, are incredibly rewarding. Beyond potential financial gain, there is large personal growth with deep job satisfaction as you can step back and admire what you and the team built together. </p> <h3><strong style="font-size: 12pt;">Responsibilities</strong></h3> <ul> <li>Lead and facilitate discovery conversations with customers to understand their needs (including legacy processes and systems) allowing the Arkestro solution to be positioned with the correct value proposition</li> <li>Partner with our Account Executive team and our customers to drive the right solutions and articulate the value proposition for our product</li> <li>Be a go-to expert on our platform, offering technical guidance and acting as a key partner to our customers and internal teams alike - ensuring that we are delivering an exceptional customer experience and driving the right outcomes for them</li> <li>Facilitate the evaluation cycle of deals including answering questions related to business processes, technical integrations to other systems, and security architecture</li> <l