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RCM Implementation Account Manager

Assemblyhealth • Remote

Job Description

<div class="content-intro"><p>Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.</p></div><p></p> <p><strong data-olk-copy-source="MessageBody">Experience & Qualifications</strong></p> <ul data-start="396" data-end="2853"> <li> <div>3–5+ years of experience in healthcare Revenue Cycle Management (RCM), within physician/professional billing.</div> </li> <li>Demonstrated experience implementing and onboarding new RCM clients, from initial kickoff through successful go-live and stabilization.</li> <li>Strong understanding of the full physician revenue cycle, including patient registration, eligibility, charge capture, coding, claim submission, payment posting, denial management, A/R follow-up, and patient collections.</li> <li>Experience gathering and documenting client workflows, operational requirements, payer information, provider data, and billing configurations.</li> <li>Ability to develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.</li> <li>Experience coordinating payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.</li> <li>Ability to identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.</li> <li>Experience validating system configuration and conducting pre-go-live testing, including claims, interfaces, reports, and financial workflows.</li> <li>Strong client-facing skills with the ability to lead kickoff calls, implementation meetings, training sessions, and executive-level status updates.</li> <li>Ability to partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, EDI, Finance, and Account Management.</li> <li>Strong organizational and project-management skills with the ability to manage deadlines and competing priorities independently.</li> <li>Experience establishing implementation KPIs and monitoring early performance following go-live, including claim acceptance, clean claim rate, charge lag, payment activity, denials, and A/R trends.</li> <li>Ability to create and maintain implementation documentation, SOPs, workflow diagrams, issue logs, and transition documentation.</li> <li>Strong analytical and problem-solving skills with proficiency in Excel and healthcare reporting/data analysis.</li> <li> <div>NextGen experience required; NextGen Enterprise experience is required.</div> </li> <li>Experience with clearinghouses, payer portals, and EDI workflows preferred.</li> <li>Knowledge of HIPAA, CMS requirements, payer billing guidelines, and healthcare compliance standards.</li> <li> <div>Bachelor’s degree preferred; equivalent RCM experience or certifications may be considered in lieu of a degree.</div> </li> </ul> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>$70,000</span><span class="divider">—</span><span>$90,000 USD</span></div></div></div><div class="content-conclusion"><p>Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for

Job Reference ID: CF-155541 • Posted on CloudFrame Job Scanner