Payload Operations Engineer

<div class="content-intro"><p>AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.</p></div><p><strong>Position Overview</strong></p> <p>We are seeking a Payload Operations Engineer to operate AST satellite payload subsystems in support of constellation service and in-orbit testing. This is an onsite, day-staff shift position supporting the AST Satellite Operations Centers (SOCs) in Lanham, MD, with occasional weekend, holiday, and on-call support required to provide 24x7 payload operations. The role works closely with SOC, Network Operations Center (NOC), and subsystem engineers to maintain payload health and commercial service levels, and supports development of the automated tools used to operate the payload.<strong> </strong></p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Support development of payload operations tools required for efficient, automated payload tasks.</li> <li>Operate payload tools to create all configuration items required for payload in-orbit testing (IOT) and commercial service.</li> <li>Monitor service/test automation and analyze results through evaluation of telemetry and logs.</li> <li>Coordinate payload system configuration changes as required to maintain commercial service levels.</li> <li>Work with tool developers on functionality updates and payload software updates.</li> <li>Coordinate troubleshooting with SOC, Network Operations Center (NOC), and subsystem engineers to resolve service issues.</li> <li>Monitor and process payload subsystem telemetry data to maintain subsystem state of health, including power, thermal, and RF performance.</li> <li>Maintain situational awareness of satellite, payload, and ground configuration and status.</li> <li>Operate SOC operations software tools.</li> <li>Participate in daily shift handover briefings.</li> <li>Support mission product development, including procedure development, test, and validation.</li> <li>Support system readiness, planning, and preparation for satellite in-orbit milestones.</li> <li>Attend required training sessions, simulations, rehearsals, conferences, and program reviews.<strong> </strong></li> </ul> <p><strong>Qualifications</strong><strong> </strong></p> <p><strong>Education:</strong></p> <p>Bachelor's degree in Engineering or a Science, Technology, Engineering, or Math (STEM) field.</p> <p><strong>Experience:</strong></p> <p>2+ years of relevant experience; a Master's degree or additional experience is preferred. Must be a U.S. Citizen or Permanent Resident Card holder.<strong> </strong></p> <p><strong>Preferred Qualifications: </strong></p> <ul> <li>Experience working with satellite communication payloads.</li> <li>Multi-satellite LEO constellation experience.</li> <li>Demonstrated ability to drive requirements for concepts of operation.</li> <li>Familiarity with version control software, preferably Git.</li> <li>Familiarity with the Atlassian tool suite (Jira, Confluence).</li> <li>Programming experience in at least one modern language such as Java, Python, Matlab, or C#.<strong> </strong></li&g