Employee Relationship Consultant
Job Description
<div class="content-intro"><p></p> <p class="x_xmsonormal" data-olk-copy-source="MessageBody"></p> <p class="x_xmsonormal" data-olk-copy-source="MessageBody">Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle.</p> <p class="x_xmsonormal">The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. </p> <p class="x_xmsonormal">We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.</p> <p class="x_xmsonormal"></p></div><p><strong><span data-contrast="auto">About the Role</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <p><span data-contrast="auto">We are seeking an Employee Relationship Consultant to join our global HR operations team. This role is responsible for delivering high-quality HR support across a defined region, with a focus on complex case management, compliance guidance, and employee lifecycle support.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <p><span data-contrast="auto">As part of our HR service delivery model, this position operates as an advanced individual contributor, supporting escalated and non-routine HR matters that require deeper expertise and judgment. The role partners closely with Shared Services and the Payroll, Benefits, and Legal teams to ensure accurate, compliant, and timely resolution of HR issues.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <p><span data-contrast="auto">This is a regionally aligned role that requires a strong understanding of local employment practices and language proficiency relevant to the supported geography which includes Africa, Hong Kong and Thailand.</span></p> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <p><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <p><strong><span data-contrast="auto">HR Service Delivery & Case Management</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage and resolve complex or escalated HR inquiries and cases across the employee lifecycle </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span>