Enterprise Solution Consultant

<p data-pm-slice="0 0 []"><strong>Atomicwork</strong> is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.</p> <p>We’re looking for <strong>an</strong> <strong>experienced Solution Engineer </strong>to join our team and help us build our modern service management platform. This is a <strong>hybrid postion</strong> based in United States. We offer competitive pay to employees and practical benefits for their whole family.</p> <p>If this sounds interesting to you, read on.</p> <h3><strong>What we’re looking for (qualifications)</strong></h3> <p>We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who want to learn new things and feel a sense of responsibility toward their work.</p> <ul> <li> <p>5+ years of pre-sales solution consulting or sales engineering experience.</p> </li> <li> <p>Hands-on knowledge of ITSM, enterprise automation, and enterprise AI is preferred.</p> </li> <li> <p>Proficiency with the Atomicwork platform or technical expertise with other cloud software solutions.</p> </li> <li> <p>Expertise in territory management, including pipeline building and executing strategies with Sales counterparts.</p> </li> <li> <p>Experience collaborating effectively with product management, marketing, partners, and professional services.</p> </li> <li> <p>Willingness to travel within the United States as necessary.</p> </li> </ul> <h3><strong>What you’ll do (responsibilities)</strong></h3> <ul> <li> <p>Provide technical support to sales teams and clients throughout the sales process.</p> </li> <li> <p>Serve as a technical and domain expert for the Employee Workflows product suite, supporting product sales during the sales cycle.</p> </li> <li> <p>Lead discovery workshops to identify customer challenges and demonstrate how our solutions align with their needs.</p> </li> <li> <p>Address product features and technical questions from customers, channel partners, and Atomicwork colleagues.</p> </li> <li> <p>Guide strategic programs in top accounts, including customer journey sessions for the roadmap and outcome agreement.</p> </li> <li> <p>Provide feedback to product management on enhancements that could add value and better meet customer needs.</p> </li> </ul> <h3><strong>Why we are different (culture)</strong></h3> <p>As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.</p> <ul> <li> <p><strong>Autonomy: </strong>We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.</p> </li> <li> <p><strong>Trust: </strong>We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.</p> </li> <li> <p><strong>Ownership: </strong>We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.</p> </li> <li> <p><strong>Mastery: </strong>We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves t