Solution Consultant

<p data-pm-slice="0 0 []"><strong>Atomicwork</strong> is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.</p> <p>We’re looking for <strong>an</strong> <strong>experienced Solution Engineer </strong>to join our team and help us build our modern service management platform.This<strong> </strong>position is based in Bangalore. We offer competitive pay to employees and practical benefits for their whole family.</p> <p>If this sounds interesting to you, read on.</p> <h3><strong>What we’re looking for (qualifications)</strong></h3> <p>We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.</p> <ul> <li> <p>Strong technical background, with experience in <strong>ITSM and ESM technologies and software.</strong></p> </li> <li> <p>Experience handling <strong>mid-market/enterprise deals.</strong> You are used to long deal cycles, handling RFPs, maintaining detailed notes and executing flawless deal handovers to post-sales after a contract is signed.</p> </li> <li> <p>Excellent <strong>value-selling,</strong> presentation and communication skills, capable of conveying complex technical concepts clearly and effectively.</p> </li> <li> <p>Ability to understand and address customer technical requirements, providing effective and tailored solutions.</p> </li> <li> <p>Strong problem-solving skills, with the ability to think critically and creatively.</p> </li> <li> <p>Collaborative mindset, with the ability to work effectively with cross-functional teams.</p> </li> </ul> <h3><strong>What you’ll do (responsibilities)</strong></h3> <ul> <li> <p>Provide technical support to sales teams and clients throughout the sales process.</p> </li> <li> <p>Conduct detailed technical discovery, product demonstrations, showcasing the features and benefits of our solutions.</p> </li> <li> <p>Address technical questions and concerns from potential and existing clients.</p> </li> <li> <p>Scope out customer business cases and <strong>scalable solutions</strong> for complex use cases.</p> </li> <li> <p>Design and develop tailored solutions to meet customer-specific requirements.</p> </li> <li> <p>Work closely with sales and implementation teams to ensure smooth transitions from pre-sales to post-sales support.</p> </li> </ul> <h3><strong>Why we are different (culture)</strong></h3> <p>As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.</p> <ul> <li> <p><strong>Autonomy: </strong>We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.</p> </li> <li> <p><strong>Trust: </strong>We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.</p> </li> <li> <p><strong>Ownership: </strong>We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.</p> </li>