Senior Engineering Manager, Platform
Job Description
<div class="content-intro"><div>Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.</div> <div> </div> <div>Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.</div> <div> </div> <div>With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in <a href="https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf">Deloitte’s Fast 500</a> (four years running!), <a href="https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states">LinkedIn’s Top Startups</a>, <a href="https://www.forbes.com/lists/cloud100/">Forbes’ Cloud 100</a> (five years running!), <a href="https://www.inc.com/best-workplaces/2025">Inc.’s Best Workplaces</a>, and the <a href="https://www.hrc.org/resources/corporate-equality-index" target="_blank">Human Rights Campaign Foundation's Corporate Equality Index</a>!</div></div><ul> <li>Lead the technical vision for the Data and Event team, aligning with company goals and driving strategic outcomes through innovative data solutions</li> <li>Oversee the design and implementation of high-throughput data solutions, ensuring that they are scalable, efficient, and capable of powering critical operations</li> <li>Partner with teams across AI, ML, analytics, and other departments to enhance and expand our self-service data platform, ensuring it meets the evolving needs of the organization</li> <li>Establish and uphold high standards for data quality, governance, and system integration, addressing complex distributed data challenges with robust solutions</li> <li>Recruit, mentor, and develop a high-performing engineering team, fostering a culture of continuous learning, experimentation, and collaboration</li> <li>Balance and prioritize multiple projects, ensuring timely delivery and alignment with business objectives while maintaining high standards of technical excellence</li> <li>Manage technical debt, including long term technical architecture decisions and balance product roadmap.</li> <li>Position is 100% remote; must reside in US; reports to HQ.</li> <li>MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Management Information Systems, Information Technology, or related field, plus 7 years of professional experience as a Software Engineer, Data Engineer or any occupation, position involving the design, development, and oversight of large-scale data systems, distributed data platforms, or event-driven architectures.</li> </ul> <p>Must also have the following:</p> <ul> <li>5 years of professional experience leading the technical design and implementation of scalable, high-throughput data systems or event-driven architectures, including modern application frameworks, to support critical business operations</li> <li>5 years of professional experience