IT Operations Technical Lead
Job Description
<div style="font-size: 10pt; font-family: 'Tahoma';">(ID: 2026-1538) <p> </p> <br> <p><strong>Axle</strong> is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).</p> </div> <p> </p> <div style="font-size: 10pt; font-family: 'Tahoma';"> <p><strong>Benefits We Offer:</strong></p> <ul> <li>100% Medical, Dental & Vision Coverage for Employees</li> <li>Paid Time Off and Paid Holidays</li> <li>401K match up to 5%</li> <li>Educational Benefits for Career Growth</li> <li>Employee Referral Bonus</li> <li>Flexible Spending Accounts: <ul> <li>Healthcare (FSA)</li> <li>Parking Reimbursement Account (PRK)</li> <li>Dependent Care Assistant Program (DCAP)</li> <li>Transportation Reimbursement Account (TRN)</li> </ul> </li> </ul> </div> <div class="ck-content" style="font-family: Segoe UI; font-size: 11pt;" data-wrapper="true"> <p style="line-height: 106%; margin: 0in 0in 8pt;"> </p> <p style="line-height: 106%; margin: 0in 0in 8pt;"><span style="color: #333333; font-family: Tahoma; font-size: 10pt;"><strong><span style="line-height: 106%;">Axle</span></strong><span style="line-height: 106%;"> is seeking an</span><strong><span style="line-height: 106%;"> IT Operations Technical Lead </span></strong><span style="line-height: 106%;">to oversee and optimize hybrid cloud and on-premise infrastructure. This role combines hands-on technical leadership with ITIL-based operations, automation, and incident management. The ideal candidate brings deep Linux expertise and a focus on reliability, scalability, and modern workloads like AI/ML.</span></span></p> <p style="line-height: 106%; margin: 0in 0in 8pt;"> </p> <p style="line-height: 106%; margin: 0in 0in 8pt;"><span style="color: #333333; font-family: Tahoma; font-size: 10pt;"><strong><span style="line-height: 106%;">Responsibilities:</span></strong></span></p> <ul> <li> <p style="line-height: 106%; margin: 0in 0in 0in 0;"><span style="background-color: white; color: black; font-family: Tahoma; font-size: 10pt;"><span style="line-height: 106%;">Lead and manage IT operations aligned with ITIL processes including Incident, Problem, Change, and Release Management </span></span></p> </li> <li> <p style="line-height: 106%; margin: 0in 0in 0in 0;"><span style="background-color: white; color: black; font-family: Tahoma; font-size: 10pt;"><span style="line-height: 106%;">Provide hands-on leadership in managing Linux and Windows environments across cloud and on-premises infrastructure </span></span></p> </li> <li> <p style="line-height: 106%; margin: 0in 0in 0in 0;"><span style="background-color: white; color: black; font-family: Tahoma; font-size: 10pt;"><span style="line-height: 106%;">Own and drive incident response, root cause analysis, and service restoration for mission-critical systems </span></span></p> </li> <li> <p style="line-height: 106%; margin: 0in 0in