Business Analyst with Salesforce experience
Job Description
<p> </p> <p class="" data-start="177" data-end="891"><strong data-start="177" data-end="195">Beyond Secure.</strong><br data-start="195" data-end="198">AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit <a class="" href="http://www.avepoint.com" target="_new" data-start="847" data-end="890">www.avepoint.com</a>.</p> <hr class="" data-start="893" data-end="896"> <h2 data-start="898" data-end="966"><strong data-start="898" data-end="942">Business Analyst (Salesforce Experience)</strong></h2> <p class="" data-start="898" data-end="966"><br data-start="942" data-end="945"><strong data-start="968" data-end="980">Overview</strong><br data-start="980" data-end="983">AvePoint is seeking a <strong data-start="1005" data-end="1052">Business Analyst with Salesforce experience</strong> to join our Customer Success division. If you're passionate about translating business needs into technical solutions and want to be part of a fast-growing global software company, we want to hear from you.</p> <p class="" data-start="1261" data-end="1609"><strong data-start="1261" data-end="1288">What will you be doing?</strong><br data-start="1288" data-end="1291">You will work closely with internal teams and external clients to analyze business processes and systems, particularly within Salesforce environments. Your role will include gathering and defining requirements, designing solutions, and supporting successful project delivery to drive business impact and user adoption.</p> <p class="" data-start="1611" data-end="1652"><strong data-start="1611" data-end="1650">Your responsibilities will include:</strong></p> <ul data-start="1653" data-end="2367"> <li class="" data-start="1653" data-end="1741"> <p class="" data-start="1655" data-end="1741">Elicit and document requirements for Salesforce and enterprise software development.</p> </li> <li class="" data-start="1742" data-end="1857"> <p class="" data-start="1744" data-end="1857">Create deliverables such as Business Requirements Documents (BRDs), user stories, use cases, and process flows.</p> </li> <li class="" data-start="1858" data-end="1932"> <p class="" data-start="1860" data-end="1932">Analyze current business processes and develop As-Is and To-Be models.</p> </li> <li class="" data-start="1933" data-end="2066"> <p class="" data-start="1935" data-end="2066">Translate business needs into functional and technical specifications understandable by both business and technical stakeholders.</p> </li> <li class="" data-start="2067" data-end="2158"> <p class="" data-start="2069" data-end="2158">Collaborate with developers and Salesforce administrators to define feasible solutions.</p> </li> <li class="" data-start="2159" data-end="2260"> <p class="" data-start="2161" data-end="2260">Support project planning including deliverables, timelines, scope, and stakeholder communication.</p> </li> <li class="" data-start="2261" data-end="2312"> <p class="" data-start="2263" data-end="2312">Participate in solution testing and validation.</p> </li> <li class="" data-sta