Systems Business Analyst

<p><strong><span data-contrast="auto">About the Role</span></strong> <br><span data-ccp-props="{}"><br></span><span data-contrast="auto">As Systems Business Analyst, you will translate business needs into clear requirements, maintain system documentation and platform inventory, support UAT, and produce operational reporting that improves reliability and adoption.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">You will sit between business stakeholders and technical implementers, partnering closely with Marketing Operations, CRM, Analytics, Engineering, and GTM stakeholders. Success in this role requires strong business analysis skills, technical curiosity, systems thinking, and the ability to turn complex business challenges into scalable technical solutions.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">This role is ideal for someone who enjoys understanding how systems work, asking questions, defining requirements, and ensuring projects are built correctly before they are released.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto"><br>Key Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Gather and document business requirements, functional specifications, workflow maps, business processes, and success metrics.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Maintain platform inventory, ownership maps, integration documentation, and data architecture documentation.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Define and run UAT processes, including testing plans, acceptance criteria, defect documentation, stakeholder validation, and release readiness.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Support reporting requests and operational dashboards (health, SLA, adoption, and business process performance).</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilev