Babyzone Bristol Family Engagement Lead

<div class="elementToProof"><strong>Babyzone Bristol Operations Officer</strong></div> <div> <p class="elementToProof"><strong>About Babyzone</strong></p> </div> <div> <p class="elementToProof">At Babyzone, we believe that every child deserves a fair start in life, regardless of their background or circumstances. Our mission is to empower families and their children, from conception to age five, by providing access to high-quality early years learning opportunities that nurture the parent-child bond. The need for support in early childhood development has never been more critical. Babyzone is a charity funded by foundations, philanthropists and trusts, including global venture builder Blenheim Chalcot. We serve families who struggle to access support elsewhere - due to financial, geographic, or cultural barriers - by offering free, evidence-based classes and resources in premium, fully accessible community hubs. With eleven Babyzone Hubs already open across the UK, we’re thrilled to announce the launch of our twelfth Babyzone in Bristol!</p> </div> <div class="elementToProof">Reporting to the Head of Babyzone, the Operations Officer is responsible for the smooth running of Babyzone delivery days. Their responsibilities will include set-up and operations, front-of-house duties, close-down duties, and additional duties as required. Operations officers will need qualities such as organisational skills, interpersonal communication, problem-solving and flexibility. </div> <div class="elementToProof"> </div> <div class="elementToProof"><strong>Key responsibilities:</strong></div> <div class="elementToProof"><strong>Set-up and operations </strong></div> <ul> <li> <div class="elementToProof">Ensure optimal preparation of areas in 224 Youth Zone intended for sessions, including moving furniture, adjusting layout, and other necessary changes; </div> </li> <li>Support class leaders with the set up and pack down of their equipment; </li> <li>Support the setup of exploratory play zones, projector feeds, and other elements to create a welcoming and functional environment; </li> <li>Ensure easy access to essential amenities like pram parking and baby-changing toilets. </li> </ul> <div class="elementToProof"> </div> <div class="elementToProof"><strong>Front of house</strong> </div> <ul> <li>Provide a warm and supportive welcome for all families attending Babyzone; </li> <li>Explain Babyzone operations and important information to families; </li> <li>Capture family numbers and basic postcode data as families arrive; </li> <li>Act as a floating resource to ensure positive experiences for all attendees; </li> <li>Problem-solve any issues raised by families or class leaders during the day; </li> <li>Welcome external stakeholders for tours of Babyzone along with the Head of Babyzone. </li> </ul> <div class="elementToProof"> </div> <div class="elementToProof"><strong>Close down</strong> </div> <ul> <li>Assist class leads in packing up all equipment used for exploratory play and classes; </li> <li> <div class="elementToProof">Return 224 Youth Zone areas to original setup; </div> </li> <li>Ensure all rooms are cleared of any items from Babyzone activities; </li> <li>Report attendee numbers and