Senior Product Manager
Job Description
<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h3><strong>About Axon</strong></h3> <p>Axon protects life, captures truth and accelerates justice through innovative products and services. We connect cutting-edge technology to society’s most pressing public-safety and justice challenges, creating solutions that make a meaningful difference.</p> <p>As we continue to expand internationally, Axon is redefining public safety across the globe. We value customer insight, diverse perspectives and a relentless focus on delivering high-quality, impactful products.</p> <h3><strong>Your Impact</strong></h3> <p>As the In-Market Product Manager for Brazil, you will be the voice of Brazilian customers within Axon’s global Product organisation. You will lead product discovery and help shape the strategy, roadmap and delivery of software-led solutions for the Brazilian market, with a particular focus on our Digital Evidence Management platform and connected device ecosystem.</p> <p>This is an end-to-end product management role. You will identify and validate customer problems, develop a deep understanding of end-user workflows, define product requirements and partner with global Product, Design and Engineering teams through delivery, launch, adoption and iteration.</p> <p>You will combine in-market knowledge with strong SaaS product-management expertise, ensuring that Axon’s software products deliver intuitive, valuable and scalable user experiences for public-safety customers in Brazil.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li>Own customer and user discovery: Build a detailed understanding of Brazilian public-safety agencies, end users and operational workflows. Conduct customer conversations, gather feedback and use qualitative and quantitative insight to identify problems worth solving.</li> <li>Champion user-centred product development: Represent the needs of end users throughout the product lifecycle, ensuring that product decisions are grounded in real customer problems, usability and desired outcomes.</li> <li>Shape product strategy and roadmaps: Partner with global Product leadership to define opportunities, prioritise initiatives and influence roadmaps for Axon’s SaaS and connected software products in Brazil.</li> <li>Translate insight into actionable product direction: Turn customer needs, local market requirements and operational constraints into clear problem statements, product requirements, user stories and prioritised initiatives for Product, Design and Engineering teams.</li> <li>Lead end-to-end product delivery: Support initiatives from discovery and validation through definition, development, launch, measurement and continuous improvement. Monitor adoption, user feedback and product performance to inform future iterations.</li> <li>Partner cross-functionally: Work closely with Product Managers, Product Designers, Engineers, Sales, Customer Success, Legal and other stakeholders to align customer needs, business priorities and technical feasibility.</li> <li>Support market readiness and commercial opportunities: Partner with Sales and Customer Success to provide produ