Product Manager - Ecommerce Platform

<div class="content-intro"><p>Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.</p></div><p>Location: </p> <ul> <li style="font-family: Calibri; font-size: 11pt;">This role is based in <strong>Woodinville, WA </strong>and requires you to work <span style="font-weight: bold;">onsite 4 days per week</span>, with <span style="font-weight: bold;">1 day remote</span>.</li> <li style="font-family: Calibri; font-size: 11pt;">To be considered, you must <span style="font-weight: bold;">live within commuting distance</span><span style="font-size: 11pt;">, as regular in-person collaboration is a key part of the role.</span></li> </ul> <p> </p> <p><strong>Product Manager, Admin & Order Management Systems</strong></p> <p><strong>SwagUp (a BDA company)</strong></p> <p><strong>About the Role</strong></p> <p>SwagUp is looking for a Product Manager to own the systems that power how we manage merchandise data and process orders. You'll be the product owner for our internal Admin platform (our PIM for managing all SwagUp merchandise) and our Salesforce application that supports order management. You'll also flex to support other areas of the SwagUp product ecosystem as priorities shift.</p> <p>This is a highly cross-functional role: you'll work closely with engineering, operations, fulfillment, and customer-facing teams to make sure the tools our internal teams rely on every day are reliable, scalable, and built around real operational needs.</p> <p>This role reports to the Senior Product Manager for SwagUp.</p> <p><strong>The Day-to-Day</strong></p> <ul> <li><strong>Own the Admin (PIM) roadmap</strong>: Drive the strategy, roadmap, and prioritization for our Admin platform, the system of record for all SwagUp merchandise data.</li> <li><strong>Own the Salesforce roadmap</strong>: Manage the product direction for our Salesforce application, which supports the end-to-end order management process.</li> <li><strong>Gather requirements and write clear documentation</strong> to align agile teams and enable product delivery.</li> <li><strong>Conduct stakeholder and client interviews</strong> to better understand internal user and customer needs across the Admin and order management workflows.</li> <li><strong>Partner with engineering</strong>: Work day-to-day with engineers through planning, sprints, and releases — clarifying scope, unblocking questions, and reviewing work against requirements.</li> <li><strong>Partner cross-functionally</strong> with operations, fulfillment, finance/accounting, and design teams to execute on the strategic roadmap.</li> <li><strong>Manage the end-to-end development process</strong>: Own prioritization, backlog grooming, and release planning for your product areas.</li> <li><strong>Support broader SwagUp initiatives</strong>: Provide product support across other parts of the SwagUp platform as business needs evolve.</li> <li><strong>Measure impact</strong>: Define success metrics for your roadmap items and track outcomes post-launch.</li> </ul> <p><strong>The Right Person for the Job Has</strong></p> <ul> <