E-commerce Logistics Specialist

<p></p> <p><strong>Klarstein has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including over 800 employees around the globe.</strong> <strong>We love brands and products!</strong> </p> <p><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Salary starts from 1500 €/gross month (depends on experience) </span></p> <p></p> <p> </p> <p>As a<strong> E-commerce Logistics Specialist</strong>, you will be involved in the full outbound delivery process – from the moment an order leaves the warehouse until it reaches the customer.</p> <p></p> <h3><strong><span data-contrast="none">What you will do:</span></strong></h3> <ul> <li>Managing and monitoring <strong>outbound parcel logistics</strong> from warehouse dispatch to final delivery.</li> <li>Communicating with <strong>courier companies, carriers and logistics partners</strong> and handling day-to-day operational topics.</li> <li>Monitoring <strong>delivery performance</strong>, transit times, tracking, SLAs and other logistics KPIs.</li> <li>Supporting and improving <strong>cross-border delivery processes</strong> across European markets.</li> <li>Managing <strong>returns and reverse logistics</strong> processes.</li> <li>Handling delivery incidents, claims and other non-standard situations and helping identify their root causes.</li> <li>Preparing <strong>reports and analyses</strong> and evaluating carrier and service performance.</li> <li>Supporting <strong>capacity and peak planning</strong> during high-volume periods.</li> <li>Supporting the onboarding of <strong>new carriers, services and logistics solutions</strong>.</li> <li>Identifying opportunities to improve logistics processes in terms of <strong>cost, speed, quality and customer experience</strong>.</li> <li>Working closely with <strong>Logistics, Warehouses, Customer Service and IT</strong> teams.</li> <li>Using modern tools, including <strong>AI and automation</strong>, to improve everyday work and solve operational problems.</li> </ul> <p>You will not only follow existing processes. You will gradually learn how our logistics operation works, identify problems and take part in improving the way we work.</p> <p>This is a junior role with real responsibility and the opportunity to grow towards <strong>carrier management, analytics, process optimization and your own logistics projects</strong>.</p> <p></p> <h3> </h3> <h3><strong><span data-contrast="none">What we are looking for: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></h3> <ul> <li>You have an interest in <strong>logistics, e-commerce and delivery processes</strong>.</li> <li>You have an analytical and structured way of thinking and enjoy working with data.</li> <li>You are comfortable working with <strong>Excel</strong> and handling larger amounts of information.</li> <li>You are able to identify connections, investigate problems and look for their <strong>root cause</strong>, rather than just dealing with the symptoms.</li> <li>You are comfortable using <strong>ChatGPT or other AI tools</strong> fo