Office Scheduling Manager

<h1>Client Services Manager – Senior Living Home Health</h1> <p class="isSelectedEnd">BAYADA Home Health Care has an immediate opening for a <strong>Client Services Manager</strong> in our <strong>Harrisburg, PA Senior Living Office</strong>.</p> <p class="isSelectedEnd">Are you looking for a rewarding career opportunity in a growing healthcare industry? As a Client Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.</p> <h2>The Client Services Manager will:</h2> <ul data-spread="false"> <li>Deliver exceptional customer service and coordinate high-quality home health services</li> <li>Manage client service coordination and address emergent scheduling and staffing needs</li> <li>Oversee and proactively grow an assigned caseload through relationship-building and service excellence</li> <li>Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations</li> <li>Foster strong, collaborative relationships with office and field staff</li> <li>Monitor key operational and financial metrics, including admissions and referral outcomes</li> <li>Partner with Clinical Managers to provide support and supervision to field employees</li> <li>Contribute to office growth, client satisfaction, and overall operational success</li> </ul> <h2>Qualifications:</h2> <ul data-spread="false"> <li>Bachelor's degree required</li> <li>Prior knowledge of or experience with Medicare and OASIS a plus</li> <li>Previous medical office, healthcare, or home care experience preferred</li> <li>Prior supervisory or leadership experience is a plus</li> <li>Demonstrated success in achieving goals and taking on increasing levels of responsibility</li> <li>Ambition and desire to grow and advance within the organization</li> <li>Excellent communication, organizational, and interpersonal skills</li> <li>Ability to manage multiple priorities in a fast-paced environment</li> </ul> <h2>BAYADA Offers:</h2> <ul data-spread="false"> <li>Competitive salary</li> <li>Comprehensive medical, dental, prescription, and vision insurance</li> <li>Paid holidays, vacation, and sick time</li> <li>Tuition reimbursement opportunities</li> <li>401(k) with company match</li> <li>Employer-paid life insurance</li> <li>Direct deposit</li> <li>Employee Assistance Program (EAP)</li> <li>Ongoing professional development and career advancement opportunities</li> </ul> <p> </p> <p>Join BAYADA today and become part of a collaborative team dedicated to delivering exceptional care while helping clients live safely and independently in the comfort of their homes.</p> <p>#LIRX</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identi