Technical Support Engineer
Job Description
<p><span style="font-size: 14pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Technical Support Engineer (Leve</span><span data-ccp-parastyle="heading 2">l</span><span data-ccp-parastyle="heading 2"> 3)</span><span data-ccp-parastyle="heading 2"> – iGaming</span></span></strong></span></p> <p> </p> <p><span data-contrast="auto">Are you an experienced Technical Support Engineer looking for your next career opportunity? Our Gaming department within Product Development is now hiring!</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">The Gaming Area at Betsson Group focuses on online casino Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more. </span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <p> </p> <p><span style="font-size: 14pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What will you be doing?</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}"> </span></span></p> <p><span data-contrast="auto">The role of Technical Support / Configuration Engineer means that you will join and influence a project which is being created using the latest technologies (C#, .NET Core, .NET Framework, JS Frameworks, Rabbit, Kafka, Docker, AWS, k8s, MS SQL Server, Redis, Couchbase, Coralogix, Grafana). We are a very Agile team that uses Scrum and common sense to assist in development. </span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Learn our Gaming System and underlying business model/processes</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Provide high quality </span><strong><span data-contrast="auto">3rd line Technical Support</span></strong><span data-contrast="auto"> for iGaming System to our Customer Support Team, or to our Central Gaming or to our Partners and Engineers in multiple locations (Developers, DevOps, QAs etc.)</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Participate in regular configurations of iGaming System.</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"