People Operations Generalist
Job Description
<div class="content-intro"><p>Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and building with the latest technologies—including AI—to help our customers unlock more revenue with less effort. Behind our product is a global team of 180+ Beyonders who bring curiosity, craft, and care to everything we do. We believe people are the most important part of any business, starting with ours.</p></div><p>It's with that in mind that Beyond is looking to add a People Operations Manager to our growing team. Reporting to the Senior Director of People Operations you will have the opportunity to you will have the opportunity to oversee People Operations across an entire region, with true ownership over the processes, programs, and partnerships that define the employee experience for our EMEA team.</p> <p>You'll build direct relationships with leaders across the business, and you'll do it inside a company that takes its core values seriously and genuinely invests in the people who work here. This is a hybrid role with 2 days per week in the Beyond Barcelona office. </p> <p>Before reading further...</p> <p>Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!</p> <p>As our <strong>People Operations Generalist</strong>, you'll be responsible for: </p> <ul> <li>Overseeing day-to-day People Operations processes for the EMEA region, such as employee lifecycle management, payroll, benefits, system administration, employment law compliance, external partner management, and other core operational work</li> <li>Staying current on EMEA market trends or patterns that have potential impact on people operations, and providing recommendations and counsel to the business on how to address</li> <li>Building, documenting, and maintaining standard operating procedures, and ensuring they are followed consistently across the region</li> <li>Advising on the development, implementation and iteration of scalable global People programs (onboarding, development, performance feedback, etc.) and regional annual projects (health and safety audits, insurance renewals, etc.) that support a world-class employee experience and drive positive employee engagement and retention</li> <li>Acting as the business partner for managers in the EMEA region to counsel on employee coaching/development, compensation, performance management, and engagement</li> <li>Assisting with right-to-work and relocation management for new hires</li> <li>Leading employee relations cases directly (investigations, terminations, and conflict resolution) and escalating complex or high-risk situations when needed</li> <li>Reinforcing our culture and values through everyday decisions and processes</li> <li>Owning and running global engagement and people-development projects (surveys, development programs, recognition initiatives) </li> <li>Defining OKRs for those initiatives, tracking progress, and reporting outcomes to leadership each cycle</li> <li>Managing Beyond’s Barcelona based Office Manager & EA </li> </ul> <p> </p> <p>So what kind of person are we looking for in this role? The person who will be successful in this role will be: </p> <ul> <li><strong>Detail oriented: </strong>You are organized with a high attention to detail. You are comfortable managing complexity across multiple countries and handling sensitive employee data.</li> <li><strong>Collaborative: </strong>You are a str