Senior Sales Operations Analyst
Job Description
<div class="content-intro"><p><strong>Innovate with purpose</strong></p> <p>At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.</p> <p>Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.</p> <p>BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.</p> <p>✨ Let’s give businesses more time for what matters.</p></div><p>We're looking for a Senior Sales Operations Analyst to join our Revenue Operations team. This is a hands-on, execution-focused individual-contributor role for someone who thrives on operating within our sales systems and keeping day-to-day GTM operations running smoothly. You'll own operational workflows end-to-end, work on problems of diverse scope, and exercise strong judgment in selecting the best approach to a solution. This role is a great fit for a self-starter who thrives in an autonomous environment.</p> <p>Your day-to-day is operational execution within our sales stack — administering and improving tooling, safeguarding data quality, and running the processes that keep Sales moving. You'll also produce the analysis that supports operational decision-making and the presentations that keep Sales leadership informed.</p> <h4><strong>What you'll do</strong></h4> <ul> <li><strong>Own operational workflows end-to-end</strong> for a defined business area — reporting, data governance, and process execution — with limited oversight.</li> <li><strong>Operate and improve GTM tooling.</strong> Serve as a hands-on administrator for tools in the sales stack (Salesforce, LeanData, Outreach, and more) — configuring, maintaining, and enhancing them; partner with BizTech on larger enhancements and enforce CRM data governance and process adherence.</li> <li><strong>Build reporting and dashboards.</strong> Create and maintain the reports, dashboards, and KPI views Sales relies on across pipeline, conversion, bookings, and attainment; ensure data quality standards and clear documentation.</li> <li><strong>Create analysis to support decision-making.</strong> Extract, reconcile, and analyze operational data across CRM and connected systems; turn it into clear, actionable recommendations that support operational decisions.</li> <li><strong>Build presentations for Sales leadership.</strong> Package findings and operational updates into clear, executive-ready presentations for Sales leadership.</li> <li><strong>Execute and improve processes.</strong> Identify patterns and improvement opportunities, recommend changes, and implement more efficient, scalable ways of working within our systems.</li> <li><strong>Partner cross-functionally.</strong> Work closely with Sales Leadership, Marketing, Strategy, Data, Pricing, and BizTech — and directly with leaders