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Billtrust • Remote

Job Description

<div class="content-intro"><p><strong>Who We Are</strong></p> <p>Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.</p> <p>We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.</p> <p><strong>Our Values</strong></p> <p><strong>Customers</strong></p> <p>We relentlessly increase value for customer and do the right thing for them.</p> <p><strong>Action</strong></p> <p>We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.</p> <p><strong>Team Spirit</strong></p> <p>We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.</p> <p><strong>Innovation</strong></p> <p>We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.</p> <p><strong>Excellence</strong></p> <p>We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.</p></div><p>If you’re interested in joining Billtrust’s Customer Success team but don’t see the right fit now, please send us your resume - We’ll keep your information on file and will reach out if the right position opens!</p> <p> </p> <p><span style="font-weight: 400;">The Billtrust Customer Success organization is vast and varied in skill set. Project Managers, Business Analysts, Implementation Architects, Application Support Engineers, Customer Success Specialists, Quality/Data Analysts, Credit Analysts, Payment Operations and our Print Operations all coming together to ensure customer satisfaction and retention. Members of our Customer Success organization gain a broad exposure to Billtrust products and to the 40+ industries we serve. Each person has the ability to become a technical and functional expert, providing our customers guidance to meet their business objectives. If you believe in the value “What would the customer want?,” then look no further.</span></p> <p><span style="font-weight: 400;">We offer a full array of benefits including competitive salaries, stock options, medical, dental, vision, life and disability coverage, FSA, Open PTO, and 401(k). We have some extra benefits too, like a fantastic parental leave program, a full-paid sabbatical, leadership programs, adoption benefits, mentor:mentee programs and much more!</span></p> <p><span style="font-weight: 400;">Billtrust is the best-in-class provider of Payment Cycle Management and accounts receivable solutions, helping businesses accelerate Invoice-to-Cash. We provide a flexible, automated, cloud-based product portfolio that meets

Job Reference ID: CF-163655 • Posted on CloudFrame Job Scanner