Senior Software Engineer (US Deployment/Relocation from Europe)

<p><strong>Location:</strong> US East Coast or Denver, CO (on-site customer travel, remote otherwise)<br><strong>Tech Stack: </strong>Java, Docker, Kubernetes, AWS, GCP, Azure<br><strong>Team Size:</strong> 10 Engineers (EU-based)<br><strong>Travel:</strong> up to 25%</p> <p><strong>Bitmovin </strong>is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands and managed service providers. Our solution suite consists of Live and VOD Encoding, a Multi-Platform Player, and Analytics platform; enabling content owners to redefine the viewer experience through API-based workflow optimization, fast turnaround, and scalability. </p> <p>We have seen great success and created great momentum in the market. This is down to our products, ecosystem, but ultimately our people who love video streaming.</p> <p><em>“We are constantly seeking out forward thinking individuals who want to shape the future of video… come and work with us!”</em></p> <p>Stefan Lederer, CEO</p> <p>At <strong>Bitmovin </strong>we value cognitive diversity and the huge part this plays in not only creating a global culture second to none, but in how this underpins our ability to create truly representative, Emmy award winning products. Diversity in all its forms is encouraged and celebrated at Bitmovin; everyone has a role to play in helping us shape the future of video.</p> <h3>Why your impact matters</h3> <p>Our Emmy award-winning technology powers video for household names like Red Bull Media House, RTL, and Technicolor.</p> <p>Are you a US Citizen looking to return? Are you interested in relocating but not found the right role or support? This might be for you.<br><br>This is the <strong>first Forward Deployed Engineer at Bitmovin</strong>. You'll sit inside our Encoding engineering team, shipping production code in its sprints (Java/Kotlin, C++, VOD and live, AV1/HEVC), while being the technical face of Bitmovin for our marquee US media and streaming customers.</p> <p>Our engineering team is in Europe. You're the senior engineer on the ground in the US. When Europe is offline, you keep US enterprise accounts moving: triaging encoding issues, making architectural decisions, driving incidents to resolution or a clean handover, and turning what you learn in the field into better product. It's a real engineering role with direct customer ownership, and it's greenfield, so you'll define the playbook rather than inherit one.</p> <h3>What you'll do</h3> <ul> <li>Contribute production code to the encoding stack (Java/Kotlin, C++) as a full member of the Encoding team's sprints</li> <li>Own our US enterprise accounts technically during EU off-hours: triage and troubleshoot encoding issues, drive incidents to resolution or a clean handover</li> <li>Debug live, distributed systems under real customer pressure: log analysis, error diagnosis, network traces, reproducing issues from limited information</li> <li>Travel to customer sites to support integrations, run technical workshops, and handle escalations</li> <li>Feed what you learn in the field back into sprint planning and the product roadmap</li> </ul> <h3>What success looks like in 6–12 months</h3> <ul> <li>You're shipping production code in the Encoding team's sprints, not just triaging issues</li> <li>You're the trusted US technical contact for our largest media and streaming accounts, and off-hours response times have visibly improved</li> <li>You've defined a repeatable playbook for triage, resolve-vs-escalate, and clean handovers to the EU team</li> <li>You've run at le