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Director of Trust Administration

Bitgo • Sioux Falls, South Dakota, United States

Job Description

<div class="content-intro"><p>BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit <u><span><a href="http://www.bitgo.com" target="_blank">www.bitgo.com</a></span></u>.</p></div><p><em>This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.</em></p> <p>We are seeking an experienced Director of Trust Administration to lead operational oversight of trust administration functions with direct fiduciary responsibility for client accounts. The ideal candidate brings deep expertise in trust administration, regulatory compliance, and team leadership within a regulated financial institution environment.</p> <h3><strong>Responsibilities:</strong></h3> <p><strong>Trust Operations Leadership:</strong></p> <ul> <li>Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services</li> <li>Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning</li> <li>Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance</li> <li>Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery</li> <li>Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience</li> </ul> <p><strong>Fiduciary Officer Responsibilities:</strong></p> <ul> <li>Serve as a designated fiduciary officer in accordance with OCC requirements and trust company charter</li> <li>Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws</li> <li>Review and approve account openings, transactions, and material decisions requiring fiduciary discretion</li> <li>Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices</li> <li>Participate in fiduciary committee meetings and decision-making processes</li> </ul> <p><strong>Regulatory Compliance & Risk Management:</strong></p> <ul> <li>Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities</li> <li>Partner with Compliance and Legal teams to implement regulatory changes and maintain examination readiness</li> <li>Oversee internal controls, audit responses, and remediation efforts related to trust administration</li> <li>Identify, assess, and mitigate operational and fiduciary risks within the trust function</li> <li>Maintain comprehensive documentation and record keeping in accordance with regulatory requirements</li> </ul> <p><strong>Strategic Leadership:</strong></p> <ul> <li>Contribute to the development and execution of strategic initiative

Job Reference ID: CF-163844 • Posted on CloudFrame Job Scanner