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Senior Manager, Facilities and New Office Launch

Blackbirdhealth • Philadelphia, Pennsylvania

Job Description

<div class="content-intro"><p><strong>About Blackbird Health</strong></p> <p>Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, New Jersey & Maryland—and we’re growing into new markets in 2027.</p> <p>At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact.</p> <p>Join us and help change mental health care for children for the better!</p></div><p><strong>Position Summary</strong></p> <p>Blackbird Health is looking to hire a <strong>Senior Manager, Facilities & New Office Launch</strong> to lead our physical footprint expansion across Pennsylvania, Virginia, New Jersey, Maryland and new 2027 markets. You will lead the end-to-end execution of new clinic openings, from site selection through post-launch stabilization, while directing regional facilities operations and building scalable systems to ensure every location is safe, welcoming, and operationally excellent. This is a hybrid position, with regular onsite travel to our clinic locations. Your home base should be in the Philadelphia metro area. </p> <p><strong>What makes you, you:</strong></p> <ul> <li><strong>Proven Expansion Leader:</strong> 7+ years managing multi-site facilities, new store/clinic launches, or retail/healthcare operations expansion.</li> <li><strong>Cross-Functional Orchestrator:</strong> Skilled at aligning Real Estate, Talent Acquisition, Clinical Ops, IT, and Finance on fast-moving launch timelines.</li> <li><strong>Process Builder:</strong> Passionate about developing scalable playbooks, facilities SLAs, and preventative maintenance workflows.</li> <li><strong>Empowering People Manager:</strong> Experienced in hiring, coaching, and managing regional operational coordinators.</li> <li><strong>Agile Problem Solver:</strong> Proactively identifies site risks, vendor delays, and budget bottlenecks to keep launches on schedule.</li> </ul> <p><strong>How You’ll Make an Impact:</strong></p> <ul> <li><strong>Drive End-to-End Clinic Launches:</strong> Own the cross-functional execution of new office openings from site selection through Day 1 patient readiness, establishing operational frameworks and leading post-launch reviews to continually refine Blackbird's expansion playbook.</li> <li><strong>Orchestrate Cross-Functional Partners:</strong> Collaborate closely with Real Estate, Talent Acquisition, Clinical Leadership, IT, Marketing, and Rev Cycle to align provider hiring, credentialing, patient scheduling, and site setup for on-time clinic launches.</li> <li><strong>Elevate Clinic & Facilities Operations:</strong> Direct ongoing facilities operations, preventative maintenance, safety standards, and clinic refreshes, establishing clear SLAs and vendor performance expectations across all established locations.</li> <li><strong>Lead Regional Teams & Support Scaling:</strong> Hire, coach, and manage a high-performing team of regional Facilities Coordinators while overseeing asset standards (FF&E, signage, supplies) and operational budgets to support long-t

Job Reference ID: CF-164022 • Posted on CloudFrame Job Scanner