Application Engineer 3
Job Description
<div class="content-intro"><p>Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.</p></div><p><strong>Application Engineer 3 (Implementation Consultant)</strong></p> <p><strong>Location:</strong> Tokyo, Japan</p> <p><strong>Join a Global Leader in Application Security</strong></p> <p>Black Duck Software helps organizations build secure, high-quality software while accelerating innovation. As a recognized leader in application security, Black Duck provides industry-leading SAST, SCA, and DAST solutions that enable organizations to identify and remediate vulnerabilities across the software development lifecycle.</p> <p>We are seeking an <strong>Application Engineer 3 (Implementation Consultant)</strong> to join our Professional Services team in Japan. This role is ideal for a technically curious and customer-focused professional who enjoys solving problems, collaborating with customers, and helping organizations successfully adopt security solutions.</p> <p><strong>About the Role</strong></p> <p>As an Application Engineer 3, you will work alongside customers and senior consultants to implement and optimize Black Duck solutions within their development environments. You will contribute to project delivery, support technical integrations, and help customers achieve their security and compliance objectives.</p> <p>This role provides an excellent opportunity to deepen your expertise in application security, DevSecOps, and customer-facing consulting while working with leading organizations across Japan.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Customer Solution Implementation</strong></p> <ul> <li>Assist in the deployment and configuration of Black Duck solutions in customer environments</li> <li>Support implementation projects under the guidance of senior consultants and project leads</li> <li>Help customers integrate Black Duck products into their SDLC and DevOps workflows</li> </ul> <p><strong>Technical Consulting</strong></p> <ul> <li>Gather and document customer requirements</li> <li>Troubleshoot technical issues and provide implementation support</li> <li>Conduct product demonstrations, workshops, and knowledge-transfer sessions</li> </ul> <p><strong>Customer Success</strong></p> <ul> <li>Build strong relationships with customer stakeholders</li> <li>Provide best practices and recommendations to improve adoption and operational efficiency</li> <li>Support customers during onboarding and post-implementation activities</li> </ul> <p><strong>Internal Collaboration</strong></p> <ul> <li>Partner with Sales, Customer Success, Support, and Product teams to ensure customer success</li> <li>Contribute technical feedback and implementation insights to internal teams</li> <li>Maintain accurate project documentation and status updates</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>2+ years of experience in software engineering, implementation consulting, technical