Academy Content Consultant

<div class="content-intro"><div class="p-rich_text_section">Bloomreach is building the world’s premier <strong data-stringify-type="bold">agentic platform for personalization</strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the <strong data-stringify-type="bold"><em data-stringify-type="italic">entire</em></strong> customer journey.</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">We're taking <strong data-stringify-type="bold">autonomous search</strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.</li> <li data-stringify-indent="0" data-stringify-border="0">We’re making <strong data-stringify-type="bold">conversational shopping</strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.</li> <li data-stringify-indent="0" data-stringify-border="0">We're designing the future of <strong data-stringify-type="bold">autonomous marketing</strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.</li> </ul> <div class="p-rich_text_section">And we're building all of that on the intelligence of a single AI engine — <strong data-stringify-type="bold">Loomi </strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.</div></div><div class="section global-width"> <div class="block"> <div class="block-wrapper description"> <h3 class="p-rich_text_section">Role Overview</h3> <div class="p-rich_text_section">As an Academy Content Consultant, you will join our internal product education team to design and develop high-quality learning content. In this role, you will lead course development projects end-to-end, translating complex product functionality into engaging educational experiences that empower Bloomreach users. </div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section">Operating with a degree of autonomy, you will collaborate closely with Subject Matter Experts and cross-functional partners in a fast-paced SaaS environment. This position offers excellent opportunities for continuous growth, tool specialization, and direct impact on customer success.</div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"><strong>This role is a fixed term 12 month maternity cover. You can work from our offices or from home on a full time basis. </strong></div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section">As an Academy Content Consultant, your job will be to: <ul> <li>Own Course Development Projects End-to-End: Take full responsibility for the post-design planning, execution, iteration, and timely delivery of assigned course projects.</li> <li>Design Instructionally Sound Experiences: Craft logical learning journeys and clear storyboards. You are expected to document and articulate the instructional design rationale (e.g., cognitive load management, scaffolding) behind your major design decisions.</li> <li>Develop High-Quality Learning Assets: I