Deliverability Procurement Manager

<div class="content-intro"><div class="p-rich_text_section">Bloomreach is building the world’s premier <strong data-stringify-type="bold">agentic platform for personalization</strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the <strong data-stringify-type="bold"><em data-stringify-type="italic">entire</em></strong> customer journey.</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">We're taking <strong data-stringify-type="bold">autonomous search</strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.</li> <li data-stringify-indent="0" data-stringify-border="0">We’re making <strong data-stringify-type="bold">conversational shopping</strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.</li> <li data-stringify-indent="0" data-stringify-border="0">We're designing the future of <strong data-stringify-type="bold">autonomous marketing</strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.</li> </ul> <div class="p-rich_text_section">And we're building all of that on the intelligence of a single AI engine — <strong data-stringify-type="bold">Loomi </strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.</div></div><h2><strong>What challenge awaits you? </strong></h2> <p>The Procurement team is looking for a commercially sharp vendor manager who can keep our deliverability supply base balanced, competitive, and low-risk while continuously improving margin. You will own the cost side of our SMS and email vendor relationships end to end, from sourcing and onboarding to rate-card negotiation and ongoing performance governance.</p> <p>You will build and maintain a vendor base that gives Bloomreach coverage in every geography we sell into, redundancy where we are exposed, and pricing that lets Sales win deals without eroding margin.</p> <p>You will then use that supply base to partner across Pricing, Deliverability, and Sales, translating carrier and vendor costs into custom pricing and rate cards, and making sure customer escalations are routed and resolved through clearly defined paths.</p> <h2><strong>Your job will be to:</strong></h2> <ol> <li>Own the commercial management of our SMS and email vendor relationships</li> <li>Onboard new vendors and expand coverage into new geographies</li> <li>Optimize custom pricing, rate cards, and margin with Pricing, Deliverability, and Sales</li> <li>Keep the vendor base balanced, competitive, and low-risk</li> <li>Be an expert in your craft</li> </ol> <h3>a. Own the commercial management of our SMS and email vendor relationships</h3> <ul> <li>Be accountable for the cost performance of our SMS and email deliverability vendors</li> <li>Own vendor contracts, rate cards, commercial terms, renewals, and commitments across the deliverability supply base</li> <li>Track vendor spend, volumes, and unit costs, and drive negotiations that re