Business Development Manager
Job Description
<div class="content-intro"><p class="p1"><strong>Build the payment infrastructure powering global commerce.</strong></p> <p class="p1"><strong>Boku connects billions of consumers to the payment methods they prefer, one market at a time. Our platform connects the world’s leading digital businesses to the local payment methods their customers already use. Spotify, Meta, Microsoft, Netflix and Tencent already run on Boku’s payment infrastructure. We operate across 60+ countries, support 200+ local payment methods and reach 7.5 billion consumer accounts.</strong></p> <p class="p1"><strong>With headquarters in London and San Francisco and colleagues working across markets around the world, Boku is global by default. From London to Mumbai, São Paulo to Singapore, our teams collaborate across time zones, markets and cultures to build products for customers around the world.</strong></p> <p class="p1"><strong>Join us to solve complex, real-time payment challenges at global scale. We share knowledge freely, take ownership of complexity and look for people who question how things are done and find better ways to build.</strong></p></div><h3> </h3> <h3>Role Purpose</h3> <p>As a Business Development Manager for Taiwan, Hong Kong, and China, you will support the growth of Boku’s Direct Carrier Billing (DCB) and Local Payment Methods (LPMs) businesses by managing existing partners, enhancing day-to-day payment operations, and identifying new partnership opportunities across carriers, eWallets, banks, BNPL providers, PSPs, other payment providers, and fintech companies.</p> <p>You will serve as a commercially minded payments professional with a strong understanding of both business development and payment operations. In this role, you will work cross-functionally to improve payment performance, strengthen partner satisfaction, and drive revenue growth across the region.</p> <p>This is a hands-on and analytical role within a fast-changing fintech environment. It is well suited for someone who can solve problems independently, conduct regulatory and market research, and help build scalable payment solutions across Taiwan, Hong Kong, China, and other regional markets.</p> <p> </p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Manage daily business operations and issue resolution and performance tracking for existing DCB and LPM partners.</li> <li>Serve as a payment expertise and provide guidance on DCB and LPM-related requests.</li> <li>Maintain and grow relationships with existing merchants, business and payment partners to drive transaction volume and performance.</li> <li>Identify and research new business opportunities, key contacts, and decision-makers of new payment partners (carriers, wallets, fintech platforms) and local merchants who want to global market across Taiwan, Hong Kong, and China.</li> <li>Negotiate best commercials offers/cost and performance optimizations with carriers, eWallets, banks, and payment providers.</li> <li>Support new merchant launches in the region by aligning with product, integration, compliance, and legal teams.</li> <li>Work with Partner Relationship Network (PRM), Customer Success, Tech, BI, Product, Finance, Risk, Compliance, and Operations teams for optimization plans to improve payment flows, API integrations, settlement, and user experience.</li> <li>Monitor regulatory updates, market trends, and competitor activities in the payments industry.</li> <li>Help optimize internal and external processes to improve efficiency and business results.</li> <li>Prepare and deliver impactful business proposals, presentations, and partner reports</li> </ul> <p>&