Customer Success Manager - DANISH speaking
Job Description
<div> <div class="job__header"> <div class="job__title"> <div class="job__location"> </div> </div> </div> <div class="job__description body"> <div> </div> </div> </div> <p><span style="font-family: helvetica, arial, sans-serif;"><strong></strong></span></p> <div> <div class="job__header"> <div class="job__title"> <div class="job__location"> </div> </div> </div> <div class="job__description body"> <div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. </strong></span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. </strong></span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Empower your impact at Cision. Be seen, be understood, be you. </strong></span></div> </div> </div> </div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>The role</strong></span></div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> </span></p> <p class="isSelectedEnd"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As a <strong>Customer Success Manager</strong>, you’ll be responsible for the long-term success and retention of a portfolio of customers across a range of industries, including brands and agencies. Your main focus will be building strong relationships, embedding our solutions into customers’ day-to-day work, and making sure they achieve clear business outcomes and real value from their partnership with <strong>Brandwatch</strong>.</span></p> <p class="isSelectedEnd"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You’ll work closely with the Account Management and Onboarding teams to deliver a seamless customer experience, identify potential risks and opportunities, and ensure customers continue to see the value of Brandwatch over the long term.</span></p> <p class="isSelectedEnd"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Professional <strong>Danish and English</strong> is required, along with experience working with clients in the <strong>Nordic market</strong>. Additional Nordic language skills would be a plus.</span></p> <p class="isSelectedEnd"> </p> <p class="isSelectedEnd"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>D</strong><strong>uties and responsabilities</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>The role is defined, but not limited to, the following:</em></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">