IT Level 2

<p><strong>IT Systems Specialist</strong></p> <p><em>Candidate-Facing Job Description</em></p> <table> <tbody> <tr> <td width="241"> <p><strong>Team: </strong>IT & Security</p> </td> <td width="241"> <p><strong>Reports to: </strong>CISO / IT Manager</p> </td> <td width="241"> <p><strong>Works closely with: </strong>Systems Administrator</p> </td> </tr> <tr> <td width="241"> <p><strong>Location: </strong>Onsite - Utah</p> </td> <td width="241"> <p><strong>Employment: </strong>Full-time</p> </td> <td width="241"> <p><strong>Compensation: </strong>$60,000-$70,000 base, DOE</p> </td> </tr> </tbody> </table> <p><strong>ABOUT THE ROLE</strong></p> <p>Brevium is seeking an IT Systems Specialist to support the day-to-day technology operations of a healthcare SaaS company. This role combines employee technology support, identity and endpoint administration, hardware lifecycle work, documentation, and first-pass security and systems support.</p> <p>This is not a ticket-queue-only position. Work is organized around operational responsibilities, business needs, and documented processes. Because Brevium operates in a regulated healthcare environment, technical work must be secure, documented, auditable, and performed with care for production stability.</p> <p><strong>WHAT YOU WILL DO</strong></p> <ul> <li>Support employees with issues involving Windows devices, approved applications, accounts, access, connectivity, and common office technology.</li> <li>Manage user and device lifecycle work, including onboarding, account changes, licenses, permissions, hardware assignment, offboarding, inventory, and secure disposal.</li> <li>Perform routine administration and support across Microsoft 365, Entra ID / Active Directory, Intune, Autopilot, endpoint compliance, updates, and software deployment.</li> <li>Review routine security and operational alerts, gather evidence, follow documented response procedures, and escalate issues that require deeper systems, security, or engineering involvement.</li> <li>Maintain procedures, troubleshooting notes, change records, inventories, and compliance evidence; identify recurring issues and improve practical processes over time.</li> </ul> <p><strong>DAY-ONE READINESS</strong></p> <p>To ramp quickly, candidates should already be comfortable with the core tools and practices used in a Microsoft-centered business environment:</p> <ul> <li>Two or more years of professional IT experience supporting users, endpoints, or business systems.</li> <li>Strong Windows endpoint troubleshooting, hardware support, application support, and business-user communication.</li> <li>Practical Microsoft 365 and identity administration: users, groups, licenses, permissions, authentication, MFA, and access troubleshooting.</li> <li>Working knowledge of endpoint management concepts: device enrollment, software deployment, operating-system updates, compliance, and hardware lifecycle tracking.</li> <li>Basic network troubleshooting across DNS, DHCP, TCP/IP, VPN or remote connectivity, routing, firewalls, and common connectivity issues.</li> <li>Strong documentation habits and the ability to work within secure, documented, auditable processes.</li> </ul> <p><strong>STRONGLY PREFERRED EXPERIENCE</strong></p> <p>Experience with Intune, Windows Autopilot, Microsoft 365, Conditional Access, Windows Server, or PowerShell will help a candidate b