Product Manager (Fulfilment & Operations)

<div class="content-intro"><h2><em><span style="color: rgb(0, 149, 168);"><strong>About Us</strong></span></em></h2> <p>Backed by top regional and global VCs, <strong>BRKZ is Saudi Arabia’s fastest-growing construction-tech startup</strong>. Our web platform, mobile apps and WhatsApp channels give contractors instant access to 7,000+ building-material SKUs from 1,100+ vetted suppliers, with quotes in minutes and buy-now-pay-later financing built in. In just two years we have on-boarded 850+ contracting companies, supported giga-projects such as <strong>NEOM</strong> and <strong>King Salman Park</strong>, and scaled RFQs to $350 million while keeping positive unit economics.</p> <p>You can read more about BRKZ's latest news on <a href="https://www.forbes.com/sites/davidprosser/2025/02/09/brkz-raises-8-million-to-build-on-saudi-construction-boom/" target="_blank">Forbes</a>, <a href="https://techcrunch.com/2025/02/09/saudis-brkz-closes-17m-series-a-for-its-construction-tech-platform/" target="_blank">TechCrunch</a> & <a href="https://www.wamda.com/en/2025/02/brkz-closes-17-million-series-a-bolster-presence-saudi-arabia" target="_blank">Wamda</a>.</p></div><h2><span style="color: rgb(0, 149, 168);"><em><strong>Overview:</strong></em></span></h2> <p>We are looking for a<strong> Mid-Senior level Product Manager</strong> who brings a pro-active attitude to solving customer problems through innovative solutions to drive the product strategy and roadmap with cross-functional teams. As the Product Manager for Fulfillment and Operations, you will lead and own outcomes within the fulfillment domain. Your primary focus is to streamline the order lifecycle—moving transactions efficiently from commitment to closure—while proactively reducing manual workflows, operational delays, and errors.</p> <p data-path-to-node="1">You will be responsible for shipping high-reliability products that serve as the daily operational backbone for the <strong data-path-to-node="1" data-index-in-node="116">Procurement, Operations, and Accounting</strong> teams.</p> <h2><span style="color: rgb(0, 149, 168);"><em><strong>What You will do (Responsibilities):</strong></em></span></h2> <ul> <li>Own problem definition, scope, and success metrics for fulfilment flows.</li> <li>Map end-to-end workflows from PO to delivery to reconciliation.</li> <li>Identify friction, rework, and failure points across people, process, and systems.</li> <li>Prioritize work based on operational impact, business value, effort, and risk.</li> <li>Partner with Tech Leads in a two-in-a-box model with shared accountability.</li> <li>Write clear requirements, acceptance criteria, and release definitions.</li> <li>Align Operations, Finance, Procurement, and Supply stakeholders.</li> <li>Identify and deliver automation and AI-assisted workflow opportunities.</li> <li>Work with Data and Engineering to ship AI-enabled features.</li> <li>Use AI tools to accelerate discovery, analysis, and synthesis.</li> <li>Apply AI to improve backlog quality, requirements clarity, and delivery throughput.</li> <li>Partner with Engineering to improve SDLC efficiency using AI-assisted tooling.</li> <li>Measure adoption, accuracy, cycle time, and operational impact post-launch.</li> <li>Lead reviews, decisions, and trade-offs with senior stakeholders.</li> </ul> <h2><span style="color: rgb(0, 149, 168);"><em><strong>What Success look like:<br></strong></em></span></h2> <ul> <li&