Senior Director Client Services (Remote)

<div class="content-intro"><p>Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.</p> <h4><strong>**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**</strong></h4></div><p><span data-contrast="none">The Senior Director of Client Services is responsible for advancing Businessolver's Client Services strategy, driving organizational performance, and delivering exceptional client outcomes. This role partners with executive leadership to strengthen client satisfaction, improve operational effectiveness, support organizational effectiveness, and enable long-term business growth.</span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></p> <p><span data-contrast="none">The Senior Director provides executive oversight for strategic client relationships, enterprise-level initiatives, business transformation efforts, and organizational priorities while fostering a culture of accountability, innovation, and continuous improvement.</span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></p> <p data-pm-slice="1 1 []"><strong>The Gig:</strong></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Strategy & Business Performance</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":100,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Define and execute Client Services strategy and priorities aligned to enterprise </span><span data-ccp-parastyle="List Bullet">objectives</span><span data-ccp-parastyle="List Bullet">.</span></span><span data-ccp-props="{"134245529":true,"201341983":0,"335559685":317,"335559739":50,"335559740":259,"335559991":230}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Drive improvements in client retention, satisfaction, operational performance, and business results.</span></span><span data-ccp-props="{"134245529":true,"201341983":0,"335559685":317,"335559739":50,"335559740":259,"335559991":230}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"46