Head of Product Design

<h2>Fresh Food, Happy Dogs.</h2> <p data-path-to-node="5">We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.</p> <p data-path-to-node="7">We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. </p> <h2>📣 A bit about the role</h2> <p>We're looking for an exceptional design leader to shape and elevate Design across Butternut and Marro.</p> <p>You'll lead a team of four experienced Product Designers working across two businesses at very different stages of maturity. Butternut is a fast-growing subscription business serving hundreds of thousands of dogs across Europe. Marro is earlier in its journey, and we’re still discovering what exceptional looks like for cats.</p> <p>This role exists because we believe Design should play an even bigger role in shaping the products we build and the decisions we make.</p> <p>We're looking for someone with exceptional product design judgement and taste. Someone who can raise the quality bar through coaching, thoughtful critique and selective hands-on contribution. Someone who is just as passionate about developing designers as they are about creating exceptional customer experiences.</p> <p>You'll help establish Design as an equal partner alongside Product and Engineering, ensuring great UX thinking is embedded throughout our product development process.</p> <hr> <h2>This is a role for someone who...</h2> <ul> <li>Gets genuine satisfaction from helping talented designers become exceptional.</li> <li>Has exceptional product design judgement and taste.</li> <li>Thrives on raising quality rather than increasing output.</li> <li>Believes the best product experiences are simple, intuitive and beautifully crafted.</li> <li>Knows when to coach, when to challenge and when to roll up their sleeves.</li> <li>Thinks in customer problems, not screens.</li> <li>Wants to build digital products that feel as premium as the food we make.</li> </ul> <hr> <h2>🎯A bit about your responsibilities</h2> <h3>Design Leadership & Coaching</h3> <ul> <li>Develop and coach a team of experienced Product Designers, helping them grow in confidence, judgement and craft.</li> <li>Create a culture of thoughtful critique, continuous learning and high standards.</li> <li>Build an environment where designers feel challenged, supported and empowered to do the best work of their careers.</li> </ul> <h3>Product Design Quality, Craft & Practice</h3> <ul> <li>Champion exceptional customer experiences and quality across every product we build.</li> <li>Help teams solve the right problems before designing solutions.</li> <li>Work with the Design team and cross-functional partners to articulate a compelling design vision and principles that define what exceptional product design means for Butternut and Marro, and ensure they genuinely guide decisions, critique and trade-offs.</li> <li>Raise the quality of UX, visual and interaction design a