Vice President, Revenue Operations
Job Description
<div class="content-intro"><p>C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: <strong><a href="https://c3.ai/" target="_blank"><span style="text-decoration: underline;">C3 AI</span></a></strong></p></div><p>C3 AI is looking for a Vice President of Revenue Operations to build and run the operational engine behind our go-to-market organization. Reporting to the Chief Revenue Officer, you will own the strategy, systems, processes, and analytics that unify marketing, sales, and customer success into a single, accountable revenue machine. This is a high-impact, high-visibility leadership role for an operator who thrives on turning strategy into predictable, measurable execution.</p> <p>You will bring rigor to forecasting and pipeline management, own the GTM technology stack and data, lead deal desk and quote-to-cash, and partner with Finance on planning and sales compensation. You will be a trusted advisor to the CRO and the executive team, and you will build a world-class revenue operations team as C3 AI scales.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Partner with the CRO and GTM leaders on annual and quarterly planning, including revenue targets, territory and account segmentation, capacity and headcount modeling, and quota setting.</li> <li>Own an accurate, defensible revenue forecast; define forecasting methodology, pipeline hygiene standards, and deal-inspection cadences across the full funnel.</li> <li>Establish the GTM operating rhythm — pipeline reviews, forecast calls, and QBRs — that keeps the revenue organization aligned and accountable.</li> <li>Define and report the KPIs and executive dashboards that measure GTM health: pipeline coverage, conversion, win rates, sales cycle, ARR, net revenue retention, and rep productivity.</li> <li>Own and optimize the GTM technology stack (CRM, marketing automation, sales engagement, CPQ, analytics, and enablement tools); ensure data integrity, integration, and scalability.</li> <li>Build and lead a deal desk to support complex enterprise transactions — deal structuring, pricing guidance, approvals, and quote-to-cash — in partnership with Finance and Legal.</li> <li>Partner with Finance and the CRO to design and administer sales compensation and incentive plans that drive the right behaviors.</li> <li>Standardize and document GTM processes end to end; identify and remove friction across the customer lifecycle from lead to renewal.</li> <li>Drive automation and AI-enabled workflows to improve efficiency, reduce manual effort, and increase seller productivity.</li> <li>Deliver insights and recommendations to executives and the board on performance, trends, and risks.</li> <li>Build, lead, and mentor a high-performing revenue operations team and establish it as a strategic partner across the GTM organization.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>10+ years of experience in alliances, channel, business development, or consulting, including significant time building and monetizing relationships with Big Four professional services, IT services, and/or specialist or boutique firms.</li> <li>Deep, active relationships with senior leaders and practice owners across one or more major system integrators.<