Quality Assurance Specialist
Job Description
<p><strong><span data-contrast="auto">Job Title:</span></strong><span data-contrast="auto"> Quality Assurance Specialist</span> <br><strong><span data-contrast="auto">Department:</span></strong><span data-contrast="auto"> Operations</span> <br><strong><span data-contrast="auto">Reports To:</span></strong><span data-contrast="auto"> Manager of Quality Assurance</span> <br><strong><span data-contrast="auto">Status:</span></strong><span data-contrast="auto"> Full-Time, Non-Exempt</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p> </p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">About the Role</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p> <p><span data-contrast="auto">At Caliber Healthcare Solutions, we know that exceptional provider support begins with exceptional people behind the scenes. As a </span><strong><span data-contrast="auto">Quality Assurance Specialist</span></strong><span data-contrast="auto">, you’ll be the trusted connection between our healthcare providers, clients, and internal teams. Your role is to ensure every provider has the credentials, documentation, and clearances they need—so they can focus on what matters most: caring for patients.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This position is ideal for someone who thrives on the phone, loves building strong professional relationships, and takes pride in meticulous attention to detail. Every call, every follow-up, and every verification makes a difference in ensuring we deliver outstanding service to both our providers and clients.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p> </p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">What </span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3"> Do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Serve as a relationship builder and trusted resource for providers, clients, and colleagues nationwide.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Manage the credentialing process end-to-end: applications, verifications, privileging, compliance checks, and documentation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> &l