Retail Assistant Manager
Job Description
<div class="content-intro"><div class="chunk" data-v-3ffef1c0=""> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.</p> </div></div><h3><strong>About the Role</strong></h3> <p>As a <strong>Retail Assistant Manager</strong>, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.</p> <p>This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li>Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.</li> <li>Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).</li> <li>Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.</li> <li>Coach and develop employees to deliver best-in-class service and meet sales goals.</li> <li>Execute promotions, merchandising plans, and online/kiosk order management.</li> <li>Partner with corporate departments on procurement, HR, and marketing initiatives.</li> <li>Handle escalated customer concerns and ensure positive resolutions.</li> <li>Maintain schedule flexibility, reliability, and professional leadership standards.</li> </ul> <h3><strong>Who You Are</strong></h3> <p>You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.</p> <h3><strong>Why Join Us</strong></h3> <p>We believe in <strong>meritocracy</strong>, <strong>dependability</strong>, and <strong>commitment to excellence</strong>. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.</p> <h2><strong>Benefits and Compensation:</strong></h2> <ul> <li><strong>Earn $21.51/hour</strong></li> <li><strong>Bonus incentives program</strong></li> <li><strong>Employee discount includes 50% off smokable cannabis products</strong></li> <li><strong>Health, Dental and Vision insurance</strong></li> <