Office Administrator II
Job Description
<div class="content-intro"><p><strong>About Us</strong><br>Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.</p> <p><strong>Why Join Us?</strong><br>We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.</p> <p><strong>Our Benefits:</strong></p> <ul> <li><strong>Incentive Program:</strong> Company-wide, goals-based rewards.</li> <li><strong>Accrued Time Off:</strong> Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 10-12 paid holidays annually.</li> <li><strong>Retirement:</strong> 401(k) with up to 9% employer contribution/match.</li> <li><strong>Health Coverage:</strong> Affordable medical, dental, and vision plans.</li> <li><strong>Parental Leave:</strong> 8 weeks of paid parental leave.</li> <li><strong>Life & Disability Insurance:</strong> Employer-paid coverage.</li> <li><strong>Education & Wellness:</strong> Tuition reimbursement and up to $400 for wellness expenses.</li> </ul> <p> </p> <p>At Capital Farm Credit, you’ll find more than a job—you’ll find purpose.</p> <p> </p></div><p><strong><span class="fontstyle2">EDUCATION AND EXPERIENCE</span></strong></p> <p>High school diploma or equivalent and three (3) to four (4) years of general office/clerical experience and/or customer service experience.</p> <p><strong><span class="fontstyle0">JOB SUMMARY</span></strong></p> <ul> <li>An intermediate level position responsible for basic office administration, loan accounting, content management, and other loan administration work.</li> <li>Supports business development efforts by providing excellent and knowledgeable customer service as a first line of contact via face-to-face interactions and/or telephone conversations.</li> <li>Communicates with external parties and internal departments involved in the customer and loan relationship.</li> </ul> <p><span class="fontstyle2"><span class="fontstyle0"><strong>ESSENTIAL FUNCTIONS</strong></span></span></p> <ul> <li>Assists office staff with various routine, and sometimes complex loan administrative and servicing duties as directed.</li> <li>Performs general office duties primarily consisting of routine repetitive tasks of organizing and maintaining electronic files and records. </li> <li>May facilitate communication with third party vendors for office maintenance.</li> <li>Under minimal direction and oversight, accurately performs data entry from standardized source documents.</li> <li>Performs general tasks such as sorting and delivering mail to appropriate personnel and ordering and maintaining office supply inventory.</li> <li>Provides excellent customer service on a consistent basis by greeting customers, answering phones and customer inquiries, and facilitating communication between internal departments and external parties. Works with senior staff to research and resolve issues.</li> <li>Monitors and document