Engagement Manager – AI Transformation & Delivery

<p><strong>CAPCO POLAND </strong></p> <p><strong>* We are looking for Poland based candidate. <br></strong></p> <p class="x_elementToProof" data-olk-copy-source="MessageBody">At <strong>Capco Poland,</strong> we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.</p> <p></p> <p class="isSelectedEnd"><strong>Lead AI-powered banking innovation from ambition to measurable impact.</strong></p> <p class="isSelectedEnd"><strong>The Role</strong></p> <p class="isSelectedEnd">As an Engagement Manager within our AI Delivery Team, you will take overall accountability for the successful delivery of a strategic banking innovation project. You will bring together business, technology and senior stakeholders to turn ambitious ideas into structured, executable outcomes.</p> <p class="isSelectedEnd">You will establish effective governance, shape the use-case methodology and operating model, manage key decisions and maintain a clear delivery roadmap. <strong>Working at the intersection of banking, technology and AI, you will help ensure AI-enabled solutions are delivered responsibly, with appropriate human judgement, governance, review and escalation built into the approach.</strong></p> <p class="isSelectedEnd">This is a highly visible role requiring strong delivery leadership, structured thinking and the ability to translate complex programmes into clear recommendations and compelling management-level communications.</p> <p class="isSelectedEnd"><strong>What You’ll Do</strong></p> <ul data-spread="false"> <li>Take overall accountability for project delivery, establishing clear governance, delivery disciplines, milestones and ownership across the engagement.</li> <li>Lead senior stakeholder engagement and decision management, translating complex topics into clear recommendations and <strong>using approved AI-enabled workflows where appropriate to improve insight, quality and delivery speed.</strong></li> <li>Define and embed a structured methodology for identifying, assessing, prioritising and progressing AI use cases from opportunity through to implementation.</li> <li>Shape the target operating model and delivery roadmap, ensuring business, technology, governance and organisational considerations are aligned.</li> <li>Develop high-quality management presentations that communicate progress, decisions, risks, dependencies and recommendations to senior client stakeholders.</li> </ul> <p class="isSelectedEnd"><strong>What We’re Looking For</strong></p> <ul data-spread="false"> <li>Strong experience leading complex transformation, innovation or technology-enabled programmes within banking or financial services.</li> <li>Demonstrated experience taking end-to-end accountability for delivery, governance, stakeholder management, roadmaps and senior-level decision-making.</li> <li><strong>Demonstrated experience delivering AI-related initiatives, such as AI transformation, Generative AI, Agentic AI or other AI-enabled solutions, preferably within banking or another regulated financial-services environment.</strong></li> <li>Ability to structure ambiguous business challenges, develop practical operating models and turn strategic objectives into executable delivery plans.</li> <li>Excellent communication and presentation skills, with the ability to engage senior stakeholders and create concise, decision-oriented managem