Managing Principal Consultant – Life & Pensions

<p> </p> <p><strong>Managing Principal Consultant – Life & Pensions</strong></p> <p><strong>Location:</strong> London (Hybrid) | <strong>Practice Area:</strong> Insurance, Business Consulting | <strong>Type:</strong> Permanent</p> <p><strong>Help shape the future of Life & Pensions through strategic transformation and innovation.</strong></p> <p><strong>The Role</strong></p> <p>We are looking for a Managing Principal Consultant with deep Life & Pensions expertise to support and deliver high-impact projects for our UK clients. This role blends strategic leadership, delivery, and hands-on consulting across digital transformation, data, regulatory change, customer transformation, and AI-enabled business transformation. You'll collaborate closely with clients and internal teams to align business and technology priorities while helping expand Capco's Life & Pensions consulting practice. You'll also encourage the responsible use of approved AI tools and AI-enabled workflows to improve delivery quality, accelerate insight, and enhance client outcomes, applying appropriate human judgement and governance throughout.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Deliver complex change and transformation programmes across the Life & Pensions sector, using AI-enabled approaches where appropriate to improve efficiency, insight, and delivery quality.</li> <li>Support initiatives across digital transformation, customer experience, data, regulatory change, AI, and agile ways of working.</li> <li>Engage senior client stakeholders, coordinate multidisciplinary teams, and ensure successful value delivery, embedding responsible AI practices and appropriate governance throughout delivery.</li> <li>Support business development activities, contributing to client growth and account development, including identifying opportunities where AI can create measurable business value.</li> <li>Build trusted partnerships with clients, vendors, and internal stakeholders across business and technology domains, encouraging practical adoption of AI-enabled ways of working aligned to client objectives.</li> </ul> <p><strong>What We're Looking For</strong></p> <ul> <li>Proven experience of consultancy within the Life & Pensions sector.</li> <li>Strong track record delivering large-scale transformation programmes and complex change initiatives.</li> <li>Deep knowledge of Life & Pensions operations, including policy administration, customer servicing, digital enablement, data governance, target operating model design, and an understanding of how AI can enhance business and technology transformation.</li> <li>Excellent stakeholder management, influencing, and relationship-building skills, with the ability to support senior leaders in the responsible adoption of AI where appropriate.</li> <li>Experience of generating revenue within a consulting environment, while developing and managing senior client relationships, along with curiosity to explore approved AI tools and automation to improve delivery, productivity, and insight.</li> </ul> <p><strong>Bonus Points For</strong></p> <ul> <li>Experience supporting agile transformation initiatives and product ownership.</li> <li>Strong knowledge of UK Life & Pensions regulation and change programmes, including awareness of AI governance and regulatory considerations.</li> <li>Experience designing and implementing target operating models that incorporate AI-enabled capabilities where appropriate.</li> <li>An established professional network with experience developing new client opportun