Clinical Resolution Specialist - Contract

<div class="content-intro"><p><span style="font-family: times new roman, times, serif;"><span style="font-size: 16px;"> </span></span></p></div><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.</span></p> <div class="x_x_elementToProof"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">Within CareDx's Specialty Oncology business, we are focused on improving the management of HPV-driven cancers through innovative diagnostic solutions. NavDx®, our blood-based DNA test, helps clinicians detect molecular signs of disease recurrence, monitor treatment response, and guide patient management throughout the care journey. Our team is committed to expanding access to actionable insights that support more informed cancer care.</span></span></div> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The purpose of the Clinical (Exception Handling) Resolution Specialist is to serve a molecular diagnostics lab in resolving exception events pertaining to patient results. You will assist the Exception Handling Resolution group in day-to-day quality control, exception cases resolution and internal/external outreach and documentation. You are responsible for ensuring that the documentation of procedures related to resolving exception cases meets all regulatory requirements, reviewing data for accuracy, and issuing test reports in a timely manner.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This is a contract position with the potential to be converted to a full-time role.</span><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">It is scheduled for 40 hrs/week.</span><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The assignment runs for 12 months.</span><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Hourly Rate: $24-30/hour depending on background and experience</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Reporting to the Sr. Exception Handling Resolution Supervisor, you will be supporting the Clinical Lab department in ensuring the timely and complete resolution of any exception handling events as it pertains to Medical Records and patient data.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Responsibilities: </strong></span></p> <ul> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ensure problem log resolution, GDP documentation and interdepartmental<br>collaboration</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Triage exception handling requests and external inquires</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Report quality issues directly to the Clinical Laboratory Director</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Maintain and manage personal daily performance and workload</span></li> <li><span style=