HEAD OF GLOBAL RETAIL (OFFLINE STORES)
Job Description
<p> </p> <p data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">HEAD OF GLOBAL RETAIL (OFFLINE STORES)</strong></p> <p data-path-to-node="1"><em data-path-to-node="1" data-index-in-node="0">Location: Hong Kong or Asia-Based (Significant International Travel)</em></p> <h3 data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">ABOUT THE ROLE</strong></h3> <p data-path-to-node="4">CASETiFY is scaling its physical footprint from a growing store network into a highly disciplined, world-class offline retail business. We are looking for an exceptional Head of Global Retail to take total P&L ownership of our physical stores globally.</p> <p data-path-to-node="5">This is a builder mandate: you will architect our brick-and-mortar operating playbook, drive four-wall unit economics, enforce expansion discipline, and turn physical stores into high-yield brand hubs.</p> <h3 data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">KEY RESPONSIBILITIES</strong></h3> <ul data-path-to-node="8"> <li> <p data-path-to-node="8,0,0">Own the global offline P&L. Drive same-store sales, store EBITDA, inventory turnover, and faster store payback periods.</p> </li> <li> <p data-path-to-node="8,1,0">Define standardized store formats, visual merchandising, staffing models, and operating playbooks across all physical markets.</p> </li> <li> <p data-path-to-node="8,2,0">Lead global store expansion, portfolio reviews, and tough decisions on relocations, underperforming doors, and capital allocation.</p> </li> <li> <p data-path-to-node="8,3,0">Establish unified store scorecards, operational rhythms, and field leadership standards across regions.</p> </li> <li> <p data-path-to-node="8,4,0">Leverage physical spaces to increase attachment rates, build brand trust, and convert customers beyond phone cases.</p> </li> <li> <p data-path-to-node="8,5,0">Connect physical stores with Brand, Product, E-Commerce, Supply Chain, and Finance to optimize overall business growth.</p> </li> </ul> <h3 data-path-to-node="10"><strong data-path-to-node="10" data-index-in-node="0">REQUIREMENTS</strong></h3> <ul data-path-to-node="11"> <li> <p data-path-to-node="11,0,0">Direct financial accountability (P&L ownership) for multi-store brick-and-mortar networks.</p> </li> <li> <p data-path-to-node="11,1,0">Clear track record of lifting four-wall margins, same-store sales, and store productivity.</p> </li> <li> <p data-path-to-node="11,2,0">Experience building retail frameworks, operating rhythms, and teams across multi-country markets.</p> </li> <li> <p data-path-to-node="11,3,0">Strong judgment across store labor allocation, inventory management, retail metrics, and physical expansion.</p> </li> </ul> <ul data-path-to-node="13"> <li> <p data-path-to-node="13,0,0">Experience scaling an offline store network from ~30–50 doors to 100+ stores globally.</p> </li> <li> <p data-path-to-node="13,1,0">Background in premium consumer, fashion, accessories, lifestyle, beauty, or consumer tech retail.</p> </li> </ul> <h3 data-path-to-node="15"><strong data-path-to-node="15" data-index-in-node="0">APPLY</strong></h3> <p data-path-to-node="16">Ready to build our global brick-and-mortar business from the ground up? Submit your CV and key retail growth achievements.</p> <p> </p>