Business Intelligence & Analytics Manager

<h4>Why Cast AI?</h4> <p>Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.</p> <p>The old way doesn’t work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.</p> <p>Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.</p> <p><strong>Global team, diverse perspectives<br></strong>We’re headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. </p> <p><strong>Unicorn momentum<br></strong>In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we’re just getting started.</p> <p><strong>Join us as we build the future of autonomous infrastructure.</strong></p> <h4>About the role</h4> <p>As the BI&A Manager, you will own analytics and reporting across our go-to-market organization. This is a hands-on role for someone who can build the data infrastructure, dashboards, and metrics definitions that let Sales, Marketing, Channel, Customer Success, and Executive Leadership make decisions with confidence. You'll partner closely with your GTM Operations team members and cross-functional leadership to turn raw data from Salesforce and other GTM systems into trusted, self-service reporting — and to prepare the analyses that inform weekly and quarterly business reviews.</p> <h4>Requirements:</h4> <ul> <li>5+ years of experience in business intelligence, analytics, or revenue operations, ideally within a B2B SaaS or technology company.</li> <li>Proven experience owning BI strategy and delivery — not just building individual reports, but defining how a company measures and trusts its own data.</li> <li>Strong SQL skills and hands-on experience with at least one modern BI platform (Looker, Tableau, Power BI, Sigma, or similar).</li> <li>Deep fluency with Salesforce data models and CRM-driven reporting; experience with SaaS revenue metrics (ARR/MRR, pipeline, churn, retention, NRR/GRR).</li> <li>A track record of turning raw data into structured, executive-ready deliverables (dashboards, decks, and written analyses) for leadership audiences.</li> <li>Excellent stakeholder management — able to push back constructively on requirements, methodology, or data interpretation when needed.</li> <li>Advanced Excel/Google Sheets skills alongside BI tooling.</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience with dbt, Snowflake, BigQuery, or similar modern data-stack components.</li> <li>Familiarity with third-party enrichment or intent-data tools (e.g., HG Insights, Intricately, ZoomInfo, Apollo) and how they integrate with CRM data.</li> <li>Prior experience supporting global GTM organizations spanning multiple regions (e.g., AMER and APAC).</li> <li>Bachelor's degree in a quantitative field (Statistics, Economics, Computer Science, or related) or equivalent experience.</li> </ul> <h4>Responsibilities:</h4> <ul> <li&