Creative Community Moderator

<h4 class="text-heading-large mb4">About us</h4> <p><span data-contrast="auto">Do you live to create? Looking for your next big challenge? How about a breath of fresh air? </span><span data-contrast="auto">As part of the Omnicom Agencies Group, the 14 Agency network handles all global advertising for CUPRA and SEAT car brand. With offices in 11 countries and counting, 14 is a place for those who like to bend the rules. It’s a place for rock’n’roll. </span><span data-contrast="auto">At the heart of Barcelona, and beyond.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":200,"335559740":276}"> </span></p> <p><span data-contrast="auto">It is also a place where a diverse mix of talented people want to come, to stay and do their best work. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our teams and across all of our work. Diversity is more than a commitment for us — it is the foundation of what we do.</span></p> <p><strong><span data-contrast="auto">Role purpose</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">The Creative Community Moderator is the bridge between the Social Creative Team and the Content Planning Team, turning community behaviour, conversations and cultural signals into creative opportunities for the brand.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> <br></span><span data-contrast="auto">This is not a traditional Community Manager role, the role goes beyond moderation and customer care: it brings the voice of the community into the creative process and helps ensure that social content is relevant, culturally aware and built to generate conversation.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> <br></span><span data-contrast="auto">As a native English speaker, the role will also ensure that the brand communicates naturally, credibly and consistently with its social audiences.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> <br></span><span data-contrast="auto">Operational responsibilities such as publishing, reporting, data analysis and customer care are led by other members of the team, with this role providing support when required.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ol> <li><strong><span data-contrast="auto"> Community Intelligence & Engagement</span></strong></li> </ol> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Act as a direct connection between the brand and its social communities.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multile